2024 Alberta Wildfires

Location: 
Unit 4, 217 Pembina Avenue

Hours of operation: 
Monday - Friday from 8:30 a.m. - 12:00 p.m. and 1:00 p.m. - 4:30 p.m Mountain Time. Please note this location will be closed on the following dates for August 2026:

• August 3
• August 7
• August 10-24 (inclusive)

Please note:
Walk-ins welcome, appointments preferred. This location is closed on weekends and statutory holidays.

Personalized recovery support

We are offering personalized recovery support to individuals and families whose primary residence was impacted by the wildfires. (Your primary residence is where you live most of the time). Our Case Management teams will work directly with you to discuss your unique needs. They will help you with your recovery and to access supports that are available.

Visit our program page for more information about this support.

Support for housing repair and reconstruction

If the wildfires destroyed or caused major damage to your primary residence, we are here to support you. (Your primary residence is where you live most of the time). We can provide referrals and information to help you understand your housing options. If you own your home, you may be eligible to receive financial assistance.

Learn more about this program.

Post-demolition soil remediation and testing

We are providing financial assistance to help uninsured costs related to post-demolition soil remediation and testing to contribute to the long-term health of the community. This program is thanks to funding provided by Parks Canada. Learn more about this support and how to access it.

Interim housing in Jasper: Red Cross interim housing management services

We are working in collaboration with the Municipality of Jasper to provide interim lodging management services to Jasper residents living in interim housing units.

Red Cross personnel will regularly be on-site to provide ongoing supports to individuals and families. For more information on interim housing in Jasper, please visit the website.

Grants for community organizations

Community organizations play an important role in their communities, especially after a disaster. We have offered funding to eligible organizations that have helped communities recover from the wildfires. Visit our grants page to learn more about what’s been done.

Emergencies affect our wellbeing and mental health, disrupting our routines and access to social support. Individuals, families, and communities can be impacted with little warning and recovery can seem overwhelming.

The guides below can help you and your loved ones navigate this difficult time:

• Guide to Disaster Recovery, Caregivers and Parents: A guide with information on coping mechanisms and stress symptoms in children, with tips for caregivers and parents.
• Coping with Crisis: A guide on what to look for and expect during times of increased stress, and information on how to cope.
• Guidebook for Wellbeing in Recovery: A guide with information and practical tips and worksheets on how to support yourself and others following a disaster.
• Preparing for and Coping with the Effects of a Disaster or Emergency

During a crisis, you may feel overwhelmed or find it difficult to get through the day. Many people experience this. Help is available. If you are feeling overwhelmed, contact your local health facility or a local crisis support line.

For immediate assistance anywhere in Canada, call the Suicide Crisis Helpline at 9-8-8.

• Canadian Mental Health Association: Links to support and resources in your area. 
• First Nations and Inuit Hope for Wellness Help Line: 1-855-242-3310.
• Kids Help Phone: 24-hour bilingual and anonymous phone counselling, online counselling, and referral service for children and youth
• Bell Let's Talk: A list of organizations with helpful resources.

As part of its support to people evacuated due to wildfires in Alberta, the Canadian Red Cross: 

• Supported people impacted by wildfires in Alberta by providing financial assistance for basic and immediate needs, as well as for re-entry, and extended displacement.
• Provided emergency lodging, food, as well as psychosocial and well-being support.
• Supported people with emergency supplies including hygiene kits, teddy bears, blankets and pillows across several evacuation sites, and clean-up kits upon their return home.
• Provided grants to community organizations who supported the recovery of those impacted by the wildfires.
• Provided small businesses and not-for-profit organizations with financial assistance to help with immediate needs following the wildfires, as well as to support them in their recovery.
• Continues to support impacted individuals, families, and communities with their recovery.

Learn more about the Canadian Red Cross response and how donations have been spent.

Learn more about the Canadian Red Cross response and how funds have been allocated, spent and committed.

Learn more about the Canadian Red Cross response and how funds have been allocated, spent and committed.