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Newfoundland and Labrador Wildfires Response 2025

In August 2025, multiple communities in Newfoundland and Labrador were evacuated because of wildfires.

We continue to work closely with various levels of government and community partners to support those impacted by the wildfires. We are supporting individuals, families, and communities with their recovery.

Find out more:

In-person hours and locations

Our team members can provide support to individuals and households whose primary residence was impacted by the wildfires. (Your primary residence is where you live most of the time.) We can provide referrals to services and answer questions about our programs and support. You can meet with our team in person at the Carbonear Recovery Office and North Shore Volunteer Fire Department in Adam's Cove.

*Our Ochre House Retreat location is closed as of May 7. Starting May 19 we will be at the North Shore Volunteer Fire Department located in Adam’s Cove. 

If we close due to weather and you have an appointment, we will contact you to reschedule.

Location: 123 Columbus Drive, Carbonear.

Walk-ins welcome, appointments preferred. All times listed are Newfoundland time.

Hours of operation: 

Every Monday, Wednesday and Friday from 9:00 a.m. to 5:00 p.m.

  • Closed holidays and weekends

To book an appointment, email nlsupport@redcross.ca or call 1-800-863-6582, Monday to Friday, between 9 a.m. and 5 p.m. (Closed weekends and statutory holidays).

Location: Adam’s Cove

Walk-ins welcome, appointments preferred. All times listed are Newfoundland time.

Hours of operation: 

Tuesdays from 9:30 a.m. to 4:30 p.m. and Thursdays from 11 a.m. to 6 p.m.

To book an appointment, email nlsupport@redcross.ca or call 1-800-863-6582, Monday to Friday, between 9 a.m. and 5 p.m. (Closed weekends and statutory holidays).

Available recovery support

Personalized recovery support

We are offering personalized recovery support to individuals and families whose primary residence was impacted by the wildfires. (Your primary residence is where you live most of the time.) Our Case Management teams will work directly with you to discuss your unique needs. They will help you with your recovery and to access supports that are available.

Visit our program page for more information about this support.


Support for housing repair and reconstruction 

If the wildfires destroyed or caused major damage to your primary residence, we are here to support you. (Your primary residence is where you live most of the time.) We can provide referrals and information to help you understand your housing options. If you own your home, you may be eligible to receive financial assistance.

Learn more about this program.

Support to small businesses and not-for-profits

This program provides financial assistance to eligible small businesses and not-for-profit organizations that were directly impacted by the wildfires.

Visit our program page for more information and find out how to apply.


Grants for community organizations

Community organizations play an important role in their communities, especially after a disaster. We are offering funding to eligible organizations that are helping communities recover from the wildfires.

Visit our grants page for more information and find out how to apply.

Helpful resources

The resources below may help as you return home after a wildfire.

Emergencies affect our well-being and mental health. They can disrupt our routines and our access to social support. Emergencies happen with little warning, and recovery can seem overwhelming.

The guides below can help you and your loved ones navigate this difficult time.

During a crisis, you may feel overwhelmed or find it difficult to function normally. Many people experience this. Help is available. If you are feeling overwhelmed, contact your local health facility or a local crisis support line.

For immediate assistance anywhere in Canada, call the Suicide Crisis Helpline at 9-8-8.

Canadian Red Cross response summary

As part of its emergency support to people evacuated due to wildfires in Newfoundland and Labrador the Canadian Red Cross:

  • Has registered more than 7,400 people from households impacted due to wildfires in Newfoundland and Labrador. 
  • Welcomed people that were impacted at 11 reception centres in Victoria, Carbonear, Harbour Grace, Conception Bay South, Musgrave Harbour, Badger, Small Point-Adam’s Cove-Blackhead-Broad Cove, Holyrood, and Musgravetown. The Canadian Red Cross also managed two shelter sites in Carbonear and Conception Bay South.
  • Distributed emergency financial assistance to more than 2,500 eligible households to help with the cost of basic and immediate needs due to evacuations. Funding was in part thanks to the Government of Newfoundland and Labrador.
  • Provided more than 2,800 emergency supplies, including hygiene kits, cots, blankets, pillows, clean-up kits, and teddy bears.
  • Distributed more than 3,300 cases of bottled water as an alternative safe source of water following a precautionary non-consumption advisory for all areas affected by wildfire or fire suppressants. 
  • Answered more than 5,400 phone calls through the call centre to support people impacted by the wildfires. 
  • Connected with people at reception centres, shelters, and the welcome centre for psychosocial or well-being support.
  • Supported more than 150 households in their recovery through personalized recovery support. This includes assisting people with unmet needs, planning their return home, and understanding insurance and community resources. This also includes financial assistance to support unmet needs and gaps in insurance coverage.
  • Provided more than 160 referrals for other community-based supports.
  • Provided more than 40 small businesses and not-for-profit organizations with financial assistance through the Support to Small Businesses and Not-for-Profits program to help with immediate needs following the wildfires, as well as to support them in their recovery.
  • Provided critical emergency funding to four community groups who provided immediate relief assistance to those impacted by the wildfires, in host communities. This funding aims to help these groups scale up their capacity to respond to the increased demand for their services throughout recovery.
  • Is supporting those impacted by providing well-being support, referrals to other services, and personalized recovery support, including information on how to navigate insurance, rebuilding, and the journey to recovery.
*Figures provided are as of November 30, 2025

Learn more about the Canadian Red Cross response and how donations have been spent. 

Fraud Alert

Unfortunately, there are some people who may try to take advantage of those impacted by a disaster through fraudulent tactics. The Canadian Red Cross communicates only via email, phone, or in person and would never send a link through a text message for a person to click on to receive funds. We will never ask for your social insurance number, bank account information, or credit card number during your registration or to receive assistance. The Canadian Red Cross encourages people to stay informed from credible sources, such as the Government of Canada’s website for fraud prevention tips. If you suspect you have been a victim of fraudulent activity, please contact your local police authority.