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Alberta Wildfires 2024

Canadian Red Cross Support
Personalized Recovery Support
Post-Demolition Soil Remediation and Testing
Support to Small Businesses and Not-for-Profits – Additional Assistance Program
Grants for Community Organizations
Interim housing in Jasper: Red Cross property management services
Canadian Red Cross Response
Mental Health and Wellbeing Resources


Latest Reports: 

2024 Alberta Wildfires Appeal 1-year Donor Update

A Canadian Red Cross personnel posing for a photo in front of a white tent.
Alberta Wildfires Appeal Update, as of June 30, 2025
Alberta Wildfires Appeal Update, as of October 31, 2024
 

Canadian Red Cross Support

The Canadian Red Cross continues to work closely with provincial and municipal governments and Indigenous leadership to support individuals, families and communities impacted by the 2024 Alberta Wildfires. The Red Cross is actively committed to wildfire recovery and building community resilience with our support and granting programs for individuals, households, small businesses and not-for-profits. 

The Red Cross has supported those evacuated from Jasper through financial assistance, accommodation support, emergency supplies and service referrals.


Personalized Recovery Support: in person and virtual services

The Canadian Red Cross is offering personalized recovery support to individuals and families impacted by the 2024 Alberta Wildfires. Visit our program page for more information about this support and how you can access it. 

Additional Rebuild Support

Do you have questions about insurance or rebuilding your home after the 2024 Alberta Wildfires? We can help you get started! Talk to an insurance or construction expert today by emailing: ABRebuild@redcross.ca.

In-person Support  

To assist with accessing information and services as well as referrals to available resources, the Canadian Red Cross Case Management team will be available in person at the following locations:  

Jasper Canadian Red Cross - Recovery Office
Robson House 409 Patricia Street (entrance at the back of the building)

Hours of operation:  Monday - Friday from 9 a.m. to 4 p.m. Mountain Time 

Please note, this location will be closed on the following dates:

  • June 1
  • June 12
  • June 15
  • June 26
  • June 29


Hinton Canadian Red Cross - Recovery Office
Unit 4, 217 Pembina Avenue

Hours of operation: Monday - Friday from 8:30 a.m. to 4:30 p.m. Mountain Time

Please note this location will be closed on the following dates:

  • June 1
  • June 4
  • June 5
  • June 12 to June 29 (inclusive)


Please note:

Offices are closed daily from 12 p.m. to 1 p.m., and on weekends and statutory holidays.
Appointments preferred, walk-ins welcome.

Virtual:

Virtual services will be available Monday to Friday, closed weekends and statutory holidays. To book an appointment, please call 1-800-863-6582 or email ABfires2024@redcross.ca.
 

Post-Demolition Soil Remediation and Testing

Thanks to funding provided by Parks Canada, the Red Cross will provide financial assistance to help those impacted by the wildfires in Jasper cover uninsured costs related to post-demolition soil remediation and testing to contribute to the long-term health of the community. Learn more about this support and how to access it.


Support to Small Businesses and Not-for-Profits — Additional Assistance Program

The Canadian Red Cross was offering additional assistance to eligible small businesses and not-for-profit organizations located in Jasper that were directly impacted by the 2024 Alberta Wildfires. Please note that the application period for this program closed on October 31, 2025. Visit our program page for more information.
 

Grants for Community Organizations

The Canadian Red Cross recognizes the important role that community organizations play every day in their communities, and especially after a disaster. The Red Cross is offering grant funding to eligible community organizations who are contributing to the recovery of fire-impacted communities or are themselves recovering from the impacts of the 2024 Alberta Wildfires. Visit our grants page for more information about available grants.

Please email CRCgrants@redcross.ca for more information or to receive an application form.

Interim housing in Jasper: Red Cross property management services

Through an agreement with Parks Canada, and in collaboration with the Municipality of Jasper, the Canadian Red Cross is providing property management services to Jasper residents living in interim housing units as part of the interim housing program.

As interim housing units become ready for occupancy, Red Cross personnel will be on-site to welcome Jasper residents and provide ongoing supports to individuals and families.

For more information on interim housing in Jasper, please visit the Municipality of Jasper’s website.

FRAUD ALERT: Unfortunately, there are some people who may try to take advantage of those impacted by a disaster through fraudulent tactics. The Canadian Red Cross communicates only via email, phone, or in person and would never send a link through a text message for a person to click on to receive funds. We will never ask for your social insurance number, bank account information, or credit card number during your registration or to receive assistance. The Canadian Red Cross encourages people to stay informed from credible sources, such as the Government of Canada’s website for fraud prevention tips. If you suspect you have been a victim of fraudulent activity, please contact your local police authority.

Canadian Red Cross Response*

As part of its emergency support to people evacuated from Jasper, the Canadian Red Cross has:

  • Distributed financial assistance to more than 4,000 households across all Canadian Red Cross programs.
  • Mobilized more than 460 personnel to support the response.
  • Supported more than 1,600 families with hotel accommodations and food on behalf of the City of Edmonton.
  • Provided support at 6 reception centres; operated the Humanitarian Service Centre in Hinton and the Re-Entry Welcome Centre in Jasper.
  • Engaged in more than 4,200 conversations around safety and well-being.
  • Distributed emergency supplies to people returning home in Jasper, including more than 3,000 clean-up kits, 2,000 teddy bears and 3,000 blankets across several sites.
*Figures provided are as of September 20, 2024. 


Mental Health and Wellbeing Resources

Emergencies affect our wellbeing and mental health, disrupting our routines and access to social support. Individuals, families, and communities can be impacted with little warning and recovery can seem overwhelming. Review the guides below and reach out for help and support for yourself and your loved ones.

How to access help in times of crisis

If you experience reactions that make it difficult to function normally over a long period of time, seek help. One option is to contact your local health facility, or a local crisis support line. For immediate assistance anywhere in Canada, call the Suicide Crisis Helpline at 9-8-8.



National Support Resources