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Alberta Wildfires 2024

Canadian Red Cross response
Financial assistance from the Canadian Red Cross
In-person assistance
Donations
Recovery & Insurance Resources
Mental health and well-being resources

Canadian Red Cross response


On July 22, the Government of Alberta issued an evacuation order for Jasper and the surrounding area due to wildfires. As of August 16, the evacuation order was downgraded to an evacuation alert and the Municipality of Jasper and Parks Canada have announced residents may begin re-entry. People living in Alberta can stay informed by visiting www.alberta.ca/emergency or downloading the Alberta Emergency Alert app.

The Canadian Red Cross is working closely with provincial and municipal governments and Indigenous leadership to support individuals, families and communities impacted by the 2024 Alberta Wildfires. 

As of September 2, to support people evacuated from Jasper, the Canadian Red Cross has:
  • Distributed financial assistance to more than 3,800 households across all CRC programs
  • Mobilized more than 460 personnel to support the response.
  • Supported more than 1,570 families with hotel accommodations and food on behalf of the City of Edmonton.
  • Provided support at 5 reception centres; operated the Humanitarian Service Centre in Hinton and the Re-Entry Welcome Centre in Jasper.
  • Engaged in more than 4,100 conversations around safety and well-being.
  • Emergency supplies available for people returning home in Jasper, including more than 3,000 clean-up kits, 2,000 teddy bears and 3,000 blankets across several sites.
As the team transitions to assist with recovery from the wildfires, details on the new location for in-person services will be shared as soon as it’s available.   

Support on behalf of the Municipality of Jasper
At the request of the Municipality of Jasper, the Canadian Red Cross is helping Jasper residents access information assistance related to the Jasper wildfire situation, including referrals to available resources. This support is available by calling the Canadian Red Cross at 1-800-863-6582 from 9 a.m. to 5 p.m. MT, seven days a week. 
 

Financial assistance from the Canadian Red Cross 

As the Municipality of Jasper begins with re-entry, the Canadian Red Cross is distributing an additional $500 in one-time financial assistance per household for people who are registered and whose primary residence is in Jasper. This assistance is meant to help respond to ongoing needs such as food, transportation, or clean-up supplies as people begin returning to Jasper, and to support those who are unable to return.

The Canadian Red Cross is also distributing $750 in one-time financial assistance per household for people who were living in Jasper at the time of the evacuation. This financial assistance is made possible thanks to the generosity of people who have contributed to the Canadian Red Cross 2024 Alberta Wildfires Appeal.

Those who have not registered with the Red Cross but have unmet needs as a result of the 2024 Alberta Wildfires can call 1-800-863-6582 from 9 a.m. to 5 p.m. MT, seven days a week to explore what services may be available. 

FRAUD ALERT: Unfortunately, there are some people who may try to take advantage of those impacted by a disaster through fraudulent tactics. The Canadian Red Cross will never ask for your banking information, social insurance number or credit card number during registration or to receive assistance. The Canadian Red Cross communicates only via email, phone, or in-person and would never send a link through a text message to invite you to register or receive assistance

​FAQs on financial assistance
 

In-person assistance: Jasper

Re-Entry Support Centre located at Commemoration Park, 1324 Pyramid Lake Road (adjacent to the Jasper activity centre), Jasper, AB T0E 1E0
Hours of operation: 10 a.m to 4 p.m MT.
 

At the request of the Municipality of Jasper, and in collaboration with Parks Canada and the Alberta Emergency Management Agency, the Canadian Red Cross is supporting a Re-entry Support Centre in Jasper to provide residents with information and supplies as they begin to return to Jasper and recover from the wildfires. Red Cross teams will remain on site in Jasper to support people impacted during their recovery. 

Support on behalf of the City of Edmonton

At the request of the City of Edmonton, Red Cross personnel were on-site to provide assistance to Jasper residents who evacuated to Edmonton. At the request of the City of Edmonton, the Kennedale site permanently shut down at 4 p.m. MT on Friday, August 30.  

All hotel and meal service provided on behalf of the City of Edmonton  ended as of 11 a.m. on Tuesday, September 3. 

If you have been receiving hotel and meal services up to September 3rd and require further emergency assistance, visit Municipality of Jasper - Displaced Jasperites (jasper-alberta.ca) for more information on services that may be available.

Those who have not registered with the Red Cross but have unmet needs as a result of the 2024 Alberta Wildfires can call 1-800-863-6582 from 9 a.m. to 5 p.m. MT, seven days a week to explore what services may be available.
 

Donations

Those wishing to help people impacted by Alberta Wildfires are encouraged to make a donation to the 2024 Alberta Wildfires Appeal. Financial donations to the 2024 Alberta Wildfires Appeal can be made:
•    online
•    by calling 1-800-418-1111
•    by texting ABFIRES to 45678 to make a $10 donation.
Donations to the Canadian Red Cross will be used for assisting those impacted in Jasper and other affected areas in Alberta with immediate and ongoing relief including financial assistance, support to evacuees and the communities hosting them, recovery and resilience efforts in response to the wildfires, as well as supporting community preparedness and risk reduction for future all-hazard disaster events within Alberta.

Wildfire Information and Support
 

Recovery & Insurance Resources

The Canadian Red Cross has created the following resources to help you in your recovery after a wildfire.
  • Canadian Red Cross Guide to Wildfire Recovery: A step-by-step guide for information on what to do when you return home after a fire.
  • Wildfire Event Checklist & Tips: General checklists and tips for navigating recovery, including how to keep documents together and organized, who to hire and not hire, who should be notified of the fire damage, reminders of what to consider, and tips for navigating potential fire insurance claims.
  • Home Inventory Checklist: A list of your home inventory, which is helpful both for insurance and other assistance programs. In the case of an insurance claim, an insurance provider would use a similar form to assess the cost to repair or replace lost or damaged items.

If you have insurance for fire events, consider reviewing the following resources.

 

Mental health and well-being resources

Emergencies affect our wellbeing and mental health, disrupting our routines and access to social support. Individuals, families, and communities can be impacted with little warning and recovery can seem overwhelming. Review the guides below and reach out for help and support for yourself and your loved ones. How to access help in times of crisis
If you experience reactions that make it difficult to function normally over a long period of time, seek help. One option is to contact your local health facility, or a local crisis support line. For immediate assistance anywhere in Canada, call Talk Suicide Canada to connect to a crisis responder at 1-833-456-4566.

National Support Resources