2023 Alberta Fires

Photo: Canadian Red Cross
The Canadian Red Cross continues to work closely with provincial and municipal governments and Indigenous leadership to support individuals, families and communities impacted by the 2023 Alberta Wildfires.
Find out more:
Available recovery support
Personalized recovery support
We are offering personalized recovery support to individuals and families whose primary residence was impacted by the wildfires. (Your primary residence is where you live most of the time.) Our Case Management teams will work directly with you to discuss your unique needs. They will help you with your recovery and to access the available supports. Visit our program page for more information about this support.
Support for housing repair and reconstruction
We are working with homeowners whose primary residence has sustained major damage or been destroyed as a result of the 2023 Alberta Wildfires through housing repair and reconstruction support. Learn more about this program.
To contact the case management team, please:
- Email us ABRecoverySupport@redcross.ca. This inbox is monitored from Monday to Friday between 9 am and 4 pm Mountain Time.
- Call us at 1-833-966-4225 from Monday to Friday between 9 am and 6:30 pm Mountain Time. This phone line is closed on weekends and statutory holidays.
Residential Mitigation Incentive Program
The Canadian Red Cross was offering financial incentives to eligible residents living in areas impacted by the 2023 Alberta Wildfires who were interested in completing mitigative activities to be better prepared and help reduce the risks and impacts of future wildfire events. This program targeted households who were registered and authenticated with the Canadian Red Cross due to the 2023 Alberta Wildfires, and who did not experience any damage, or experienced only minor damage, to their properties. Please note that the application period for this program closed on October 31, 2025. Visit our program page for more information.
Grants for community gatherings
We are providing funding to support Indigenous communities impacted by the wildfires. The 2023 Alberta Community Gathering Grant helps to strengthen community connection and well-being. It does so by funding initiatives that bring people together through:
- Gatherings
- Cultural activities
- Traditional practices
- Land-based activities
We are working directly with the governing bodies of Indigenous communities impacted by the wildfires.
For more information, or if you have any questions about this program, please contact: CRCgrants@redcross.ca.
To learn more about other opportunities available for your community, visit our recovery and resilience programs page.
Helpful resources
After wildfires
- Review the step-by-step Canadian Red Cross Guide to Wildfire Recovery for information on what to do when you return home after wildfires.
- Home Inventory Checklist: a list of your home inventory which is helpful both for insurance and other assistance programs. In the case of an insurance claim, an insurance provider would use a similar form to assess the cost to repair or replace lost or damaged items. These items are referred to as home contents.
- Top 10 tips for working with contractors: if you are a homeowner, these tips will help you understand your role, ask the right questions, and protect your interests throughout the process of building or repairing your home.
Insurance for renters
- Understanding Renters Insurance: A factsheet for those who have renters' insurance or tenant insurance and details about what your policy may cover.
- Common Policy Concerns for Renters: A factsheet about common concerns for tenants who have opened an insurance claim.
Insurance for homeowners
- Understanding Homeowners Insurance: A factsheet for those who have homeowners insurance and details about what your policy may cover.
- Submitting an insurance claim as a homeowner: If you have been impacted by an event, and have insurance coverage, this fact sheet will provide you with some helpful tips on the insurance claims process.
- Common policy concerns for homeowners: A factsheet about common concerns for homeowners who have opened an insurance claim.
Insurance for not-for-profits
- Understanding Not-for-Profit Insurance: A fact sheet for those who have not-for-profit insurance and details about what your policy may cover.
Insurance for small businesses
- Understanding Small Business Insurance: A fact sheet for those who have not-for-profit insurance and details about what your policy may cover.
Emergencies affect our wellbeing and mental health, disrupting our routines and access to social support. Individuals, families, and communities can be impacted with little warning and recovery can seem overwhelming. Review the guides below and reach out for help and support for yourself and your loved ones.
- Guide to Disaster Recovery, Caregivers and Parents: a guide with information on coping mechanisms and stress symptoms in children, with tips for caregivers and parents.
- Coping with Crisis: a guide on what to look for and expect during times of increased stress, and information on how to cope.
- Guidebook for Wellbeing in Recovery: a guide with information and practical tips and worksheets on how to support yourself and others following a disaster.
- Preparing for and Coping with the Effects of a Disaster or Emergency
During a crisis, you may feel overwhelmed or find it difficult to get through the day. Many people experience this. Help is available. If you are feeling overwhelmed, contact your local health facility or a local crisis support line.
For immediate assistance anywhere in Canada, call the Suicide Crisis Helpline at 9-8-8.
- Canadian Mental Health Association: Links to support and resources in your area.
- First Nations and Inuit Hope for Wellness Help Line: 1-855-242-3310.
- Kids Help Phone: 24-hour bilingual and anonymous phone counselling, online counselling, and referral service for children and youth
- Bell Let's Talk: A list of organizations with helpful resources.
Canadian Red Cross financial update
Contact our team
We are always trying to improve and serve you better.
If you want to share feedback on your experience with us, please email CRCfeedback4@redcross.ca. Please include as much detail as possible, such as your location and which emergency you have been impacted by. This information will help us to better respond to your email.
Your feedback is important to us. We will respond to your email as soon as possible.
Journalists and media outlets, please visit our Media Contacts page.
FRAUD ALERT: Unfortunately, there are some people who may try to take advantage of those impacted by a disaster through fraudulent tactics. The Canadian Red Cross communicates only via email, phone, or in person and would never send a link through a text message for a person to click on to receive funds. We will never ask for your social insurance number, bank account information, or credit card number during your registration or to receive assistance. The Canadian Red Cross encourages people to stay informed from credible sources, such as the Government of Canada’s website for fraud prevention tips. If you suspect you have been a victim of fraudulent activity, please contact your local police authority.