Contact Us

Donations and General Inquiries

For donations, First Aid inquiries or general information about the work of the Canadian Red Cross, please visit our Help Desk to search for the information you need or to Submit a Request to our Donor & Customer Experience teams. To connect with us by phone, call 1-800-418-1111.

Disaster Relief and Recovery

If you've been affected by a personal disaster, visit our emergency services page.

First Aid Training

To find a First Aid course in your area, visit our My Red Cross course search page. For general First Aid questions call 1-877-356-3226.

Please note: If you are already registered for training, please contact the Training Partner with whom you have registered for questions about your training such as course date, time, location, rescheduling, canceling, and receipts.

Corporate and Group Training

To inquire about setting up small group first aid training at your workplace, visit our My Red Cross course search page to contact a Red Cross Training Partner in your area.

Our Major Account Solutions team provides account management services to first aid corporate accounts with training locations across Canada or in multiple jurisdictions. For more information about this program, visit the Major Account Solutions page.

Sign up to request details about  the Major Account Solutions program for your workplace. 

Opioid Harm Reduction

If you are interested in our Opioid Harm Reduction courses, visit our Opioid Harm Reduction Program page. 

 Learn more about the Ontario Workplace Naloxone Program.


Journalists, please see our media contacts.

Red Cross Emblem

No organization, except the Canadian Red Cross and the medical services of the armed forces, has the right to use the red cross emblem in Canada. Learn more. To report misuse of the Red Cross emblem, please complete the Emblem Misuse Form.


If you are interested in volunteer opportunities in your area, please visit our volunteer page.

Branch Information

For branch contact information, please use the branch locator below.

To reach our teams in Québec, please call 1-800-363-7305.

National Office
400 Cooper Street, Suite 8000
Ottawa, Ontario
K2P 2H8
Tel: 1-613-740-1900
Fax: 1-613-740-1911

Find Your Local Branch