Hurricane Fiona 2022

Hurrican damage including a tree pulled out of the ground

Province-specific Support
Call Centre Hours
Fraud alert
One-time Red Cross financial assistance
How the Canadian Red Cross is helping those affected
Additional resources
Wellbeing and coping with crisis

Province-specific Support

  • Prince Edward Island, including the Provincial Disaster Financial Assistance Program (applications accepted until January 31, 2023)
  • Nova Scotia
  • Newfoundland and Labrador, including the Reimbursements for Necessities Related to Health and Safety Program (applications accepted until December 31, 2022)
For more information about assistance available in your province, please visit your provincial government website.

Canadian Red Cross Call Centre Hours

  • Saturday, December 3: 9 a.m. to 5 p.m. AST
  • Sunday, December 4: closed
  • Monday to Friday: 9 a.m. to 5 p.m. AST
  • Saturday and Sunday: closed​
Please note that registration with the Canadian Red Cross closed as of December 2. If you have unmet needs, please reach out to us at 1-800-863-6582 during the hours listed above to discuss referrals to community resources, local crisis and mental health supports or other professional support services in your area.


Unfortunately, there are some people who may try to take advantage of those impacted by a disaster through fraudulent tactics. The Canadian Red Cross will never ask for your banking information, social insurance number or credit card number in order to receive financial assistance. The Canadian Red Cross communicates only via email, phone, or in- person and would never send a link through a text message to receive assistance. The Red Cross encourages people to stay informed from credible sources, such as the Government of Canada’s website for fraud prevention tips. If you suspect you have been a victim of fraudulent activity, please contact your local police authority.

One-time Red Cross financial assistance

With the vast number of households impacted by Fiona, it is important for people to know that not every registered household will receive $500 in one-time Red Cross financial assistance. Financial assistance provided through the Red Cross, thanks to the generous donations of Canadians and the matching funds from the Government of Canada, is intended to help those most vulnerable who are unable to meet urgent, basic needs because of the storm.
This one-time financial assistance will be provided to those most in need, not every household, in the following areas:

  • Prince Edward Island
  • The following areas in Nova Scotia:
    • Antigonish County
    • Cape Breton Regional Municipality
    • Colchester County
    • Cumberland County
    • Guysborough County
    • Inverness County
    • Pictou County
    • Richmond County
    • Victoria County
  • The following areas in Newfoundland and Labrador:
    • Channel-Port Aux Basques
    • Margaree-Fox Roost
    • Rose Blanche – Harbour le Cou
    • Diamond Cove
    • Burnt Islands
    • Burgeo
    • Isle aux Morts
    • Grand Bay East

The areas of eligibility were determined in collaboration with local authorities.

For any household registered, Red Cross teams can help provide referrals for community resources, local crisis and mental health supports, or other professional support services. Please call 1-800-863-6582 during the hours listed above if you wish to discuss supports that may be available in your area.  

How the Canadian Red Cross is helping those affected

As of November 30, the Canadian Red Cross has:

  • Provided emergency shelter to more than 1,200 individuals.
  • Provided support at 40 reception centres and/or shelters in partnership with local authorities.
  • Provided more than 5,700 emergency items to impacted individuals and communities, including hygiene kits, cots, blankets and teddy bears for children.
  • Mobilized more than 520 personnel to support the response.
  • Distributed more than $84 million in financial assistance to over 88,000 eligible households.
The financial assistance provided to date is either on behalf of the provincial government in Nova Scotia, Prince Edward Island, or Newfoundland and Labrador, or is Red Cross financial assistance for eligible households from the most impacted areas that are unable to meet their basic needs as a result of the hurricane.

Additional resources

After a hurricane

  • Hurricane Checklist and Tips: general checklists and tips for navigating recovery such as how to keep documents together and organized, who to hire and not hire, who should be notified, reminders of what to consider and tips for navigating potentia0l flood insurance claims.

After flooding

  • Review the step-by-step Canadian Red Cross Guide to Flood Recovery for information on what to do when you return home after flooding.

  • Flooding Checklist and Tips: general checklists and tips for navigating recovery such as how to keep documents together and organized, who to hire and not hire, who should be notified of the flooding, reminders of what to consider and tips for navigating potential flood insurance claims.

  • Home Inventory Checklist: a document to keep a list of your home inventory which is helpful both for insurance and other assistance programs. In the case of an insurance claim, an insurance provider would use a similar form to assess the cost to repair or replace lost or damaged items. These items are referred to as home contents.

  • Substantial Repair and Reconstruction Contract Checklist: Hiring a contractor for damage or rebuild? Use this checklist with tips as a guide when reviewing the contract prior to signing with a contractor.

Wellbeing and Coping with Crisis

Following an emergency or disaster, a person may experience a range of thoughts, feelings and behaviours that can be intense, confusing, and frightening. These experiences trigger responses that can include physical, emotional, and behavioural reactions.

There are many resources to help you, your family, and your community. Learn more about Coping with Crisis, including ways that you can care for yourself and your loved ones during an emergency.

If you are concerned for the immediate safety or yourself or someone else, call a local crisis support line or 911 right away. Additional resources are listed below and specialised crisis lines are services can also be found here.