Flooding Information and Support
Disasters and emergencies can cause significant disruption and add stress to your life. Preparing for and starting recovery from an emergency can be difficult. The Canadian Red Cross has compiled information and links to help you and your family with what can feel overwhelming.
How to be prepared for flooding:
Learn more about how you and your family can be ready before flooding.
Helpful information after flooding:
Review the step-by-step Canadian Red Cross Guide to Flood Recovery for information on what to do when you return home after flooding.- Home Inventory Checklist: a document to keep a list of your home inventory which is helpful both for insurance and other assistance programs. In the case of an insurance claim, an insurance provider would use a similar form to assess the cost to repair or replace lost or damaged items. These items are referred to as home contents.
- Substantial Repair and Reconstruction Contract Checklist: Hiring a contractor for damage or rebuild? Use this checklist with tips as a guide when reviewing the contract prior to signing with a contractor.
- Understanding Your Insurance Policy: Common insurance terms explained.
- Understanding Homeowners Insurance: a fact sheet on insurance coverage for homeowners, including coverage for fires and floods. This information includes what insurance providers typically cover if you are unable to live at home, as well as for cleanup, replacing contents, and repairing or rebuilding your home.
- Common Insurance Policy Concerns Information and Tips for Homeowners: Describes common concerns when you are dealing with an insurance claim and what your options are. Provides a list of tips for the insurance claim process.
- Understanding Renters' Insurance: a fact sheet on insurance coverage for renters, including coverage for fires and floods. This information includes what insurance providers typically cover if you are unable to live at home, as well as for cleanup and replacing contents.
- Common Insurance Policy Concerns - Information and Tips for Renters: Describes common concerns when you are dealing with an insurance claim and what your options are. Provides a list of tips for the insurance claim process.
- Submitting an Insurance Claim – Homeowner: a guide on what to expect during the insurance claims process, with tips and information about how to escalate and appeal a decision you don’t agree with.
- Cash Settlements – What to Consider: a guide to how a cash settlement works and how your payout might be less than you anticipate.
- Flooding Insurance Fundamentals: infographic about insurance coverage for flooding and other water insurance claims.
Taking care of yourself and others:
Emergencies affect our wellbeing and mental health, disrupting our routines, and access to social support. Individuals, families, and communities can be impacted with little warning, and recovery can seem overwhelming. Review the guides below, and reach out for help and support for yourself and your loved ones.- Guide to Disaster Recovery, Caregivers and Parents – a guide with information on coping mechanisms and stress symptoms in children
- Coping with Crisis – a guide on some of the stress-related symptoms that can be experienced during times of stress, and information on how to cope
- Guidebook for Wellbeing in Recovery – a guide with information on how to support yourself and others following a disaster
- Preparing for and Coping with the Effects of a Disaster or Emergency
National support resources:
- Canadian Mental Health Association: For links to support and resources in your area.
- First Nations and Inuit Hope for Wellness Help Line: 1-855-242-3310
- Kids Help Phone - 24-hour bilingual and anonymous phone counselling, online counselling and referral service for children and youth.
- Bell let's talk - Get help page - List of organizations with helpful resources.