2021 British Columbia Floods and Extreme Weather

Floods washed away road

Photo: BC Ministry of Transportation and Infrastructure

Red Cross assisting people through personalized recovery support
Accommodation Support
Housing Repair and Reconstruction Support
Visit us in person
Additional ways the Canadian Red Cross is helping
Donate to the British Columbia Floods and Extreme Weather Appeal
For additional resources
 

Red Cross to assist people through personalized recovery support

The Canadian Red Cross is offering personalized recovery support to people impacted by the 2021 floods and extreme weather event in B.C. The Red Cross will work directly with people to discuss their unique needs and help them navigate their recovery journey and access available supports. This may include support for planning their return home, understanding insurance and community resources, providing financial assistance to access mental health services, as well as providing referrals and information to help people make decisions and inform their next steps.
 
The Red Cross has been reaching out to people who are currently staying in accommodation arranged by the Red Cross, or those that have identified that they would like to discuss recovery supports. If you have not heard from us and have immediate needs related to interim housing, please reach out to the Red Cross at 1-800-863-6582 from Monday to Friday between 8:30 a.m. and 4:30 p.m. PST to request an appointment with a case manager.
 

Accommodation Support

On behalf of the Province of BC, the Red Cross is helping people from eligible households who are unable to re-enter their homes after the flooding with temporary support to stay in accommodation while they find a longer-term interim housing solution. For eligible households that are unable to return to their home and have found temporary housing, the Red Cross is providing financial contribution towards the cost of interim housing and basic needs.

Please contact the Red Cross by calling 1-800-863-6582 from Monday to Friday between 8:30 a.m. and 4:30 p.m. PST to request an appointment with a Case Manager if you have been impacted by the 2021 B.C. floods and extreme weather event and would like to inquire about eligibility for interim housing and basic needs supports.
 

Housing Repair and Reconstruction Support

The Red Cross is working with people who have been unable to return home through housing repair and reconstruction support. Our case management team can support planning for your return home, understanding insurance and community resources, financial assistance to access mental health services, and help with goal setting and making informed decisions as you progress in your recovery. Understanding your needs will also help the Red Cross determine additional programs and support that may be helpful to you and other community members. 
 
Eligible homeowners may receive financial support to help meet their immediate needs, clean up their property and/or assist with expenses related to the repair or rebuilding of their home, or relocation.
 
If you have been impacted by the 2021 B.C. Floods and would like to inquire about eligibility for these services, you are welcome to meet with a member of our case management team. Please contact the Red Cross by calling 1-800-863-6582 from Monday to Friday between 8:30 a.m. and 4:30 p.m. PST to request support. A private and confidential appointment will then be arranged with your family representative. Due to COVID-19 restrictions, appointments may take place over the phone or virtually.
 

Visit us in person

Old Abbotsford Courthouse located at 32315 South Frazer Way in Abbotsford
  • Monday to Friday 8:30 a.m. to 4:30 pm (Closed Saturday and Sunday)
Merritt Support Centre at 1700 Garcia St #102 in Merritt
  • Monday to Saturday 9:00 a.m. to 4:00 p.m. (Closed Sundays)
Princeton Resiliency Centre located at 137 Tapton Avenue in Princeton  
  • 8:30 a.m. to 3:30 p.m. (Closed Sundays)
People who were impacted by the floods and extreme weather can also register with the Canadian Red Cross by calling 1-800-863-6582, Monday to Friday (Closed Statutory Holidays) between the hours of 8:30 a.m. to 4:30 p.m. PST.
 

Additional ways the Canadian Red Cross is helping

The Canadian Red Cross continues to work closely with community leadership and all levels of government on how to best support people who have been evacuated from their homes due to flooding and extreme weather in British Columbia. Recent severe rainfall across the British Columbia southern coast and interior regions resulted in multiple flooding events, landslides, power outages, and other incidents.

Canadian Red Cross teams are:
  • providing emergency support services to people who have been forced to flee their homes due to flooding and extreme weather in British Columbia, on behalf of local authorities
  • providing cots, blankets, and clean-up kits to communities, upon request
  • ready to provide additional support to community leadership, as well as local and provincial authorities, to help meet the urgent and emerging needs of impacted communities 

Donor Updates 

Donations have enabled the Red Cross to carry out immediate and ongoing relief efforts, long-term recovery, resiliency, and risk reduction activities in and beyond the region at the individual and community levels.

severe flooding on a streetPhoto: BC Ministry of Transportation and Infrastructure
 

Additional Resources

Emergency Preparedness
For further tips and advice on what to do before, during and after floods, visit https://www.redcross.ca/how-we-help/emergencies-and-disasters-in-canada/types-of-emergencies/floods.
 
The Canadian Red Cross blog is another useful resource, including articles like this about the current B.C. floods.

Wellbeing and Coping with Crisis
Following an emergency or disaster, a person may experience a range of thoughts, feelings and behaviours that can be intense, confusing, and frightening. These experiences trigger responses that can include physical, emotional, and behavioural reactions.

There are many resources to help you, your family, and your community. Learn more about Coping with Crisis, including ways that you can care for yourself and your loved ones during an emergency.

If you are concerned for the immediate safety or yourself or someone else, call a local crisis support line or 911 right away. Key local crisis lines are listed below and specialised crisis lines are services can also be found here.
  • 1-800-SUICIDE (1-800-784-2433): for individuals who are or know someone who is having thoughts of suicide. The service is available 24 hours a day, 7 days a week and in up to 140 languages. Operated in partnership with Crisis Intervention and Suicide Prevention Centre of B.C.
  • 310-Mental Health (310-6789 - no need to dial an area code):for individuals who would like emotional support, information and resources specific to mental health in British Columbia. The service is available 24 hours a day, 7 days a week and is toll-free anywhere in British Columbia (no need to dial an area code).
  • Kids Help Phone (1-800-668-6868 or text 686868): Kids Help Phone is Canada’s only 24/7 national service offering professional counselling, information, referrals and volunteer-led, text-based support for young people in English and French. Now, Indigenous people can connect with an Indigenous volunteer crisis responder, when available, by messaging FIRST NATIONS, INUIT or METIS to 686868 for young people and 741741 for adults or through Facebook