Frequently Asked Questions: Recruitment to Support COVID-19 Response

With the support of our dedicated volunteers, aid workers, and employees, the Canadian Red Cross has provided much-needed services since the early days of the COVID-19 Pandemic. We are continuing to strengthen our capacity to provide humanitarian services across the country, including volunteers, staff, aid workers, reservists and partners. 

Q: Who is needed?
We are looking for people with a wide range of experiences for paid, volunteer and reservist positions:
  • Health profiles including clinical health (nurses and physicians), public health and mental health
  • Emergency Care aide to assist clients in various situations including with the basics of daily life in assisted living, and other long term care homes, vaccination and testing sites and more
  • Occupational health and safety
  • Emergency management
  • Logistics
  • Support services including HR, finance, communications
  • Responder and supervisor positions with the flexibility to support testing and vaccination centres, registration, and more as needed
Canadian Red Cross is committed to diversity and inclusion in our workforce. We strongly encourage applications from Black, Indigenous, people of colour, people with disabilities, and other marginalized communities.
 
To find an opportunity that may be a fit for you, see the current roles

Q: What is the selection process?
We are currently recruiting for a range of positions in different locations across Canada.  Some opportunities are aimed at individuals who can travel within, or outside their province, while others are available to those who are in a specific municipality or region.
 
You are encouraged to apply to any opportunities that are open. You only need to apply once; our team will be pleased to match you with future positions that are a fit according to your experience.
 
Your application will be reviewed by our team, who may contact you to gather more information about your application and to discuss opportunities.
  
Even if you are not able to meet the commitments of applying to one of these positions right now, if you meet the profile requirements and may be able to support locally, you are encouraged to apply. At any time, you can log into your applicant profile to update your availability. As well, candidates who meet the profile requirements but can’t confirm their availability at this time can have their name on a list to be kept informed when local opportunities arise in the future.

Q: What is a reservist?
Being a reservist is a new way to engage with the Red Cross. We are learning and evolving this new concept. We are seeking pre-trained personnel who are willing to work anywhere in their province or nationally, in often challenging circumstances, at a moment’s notice, and have committed a minimum of one month scheduled availability per year to emergency response activities.
 
Reservists are committed to being available for a minimum of four weeks per year, including a minimum of two weeks of scheduled standby. During the standby period, they must be able to deploy within their province or nationally within 24–48 hours for a minimum duration of two weeks.

Q: How is this different from our volunteers?
Our volunteers are still an essential part of the Red Cross team. Reservists will be on standby for larger needs and emergencies, and may have specialized skills.
 
Q: Can I be a reservist and keep my current volunteer, employee or delegate position?
 Yes. You can be a reservist and also be a volunteer, employee or delegate at the same time.
 
Q: What am I committing to as a reservist?
 
Reservists are committing to:
  • Complete all readiness requirements within four weeks of selection. The requirements differ by profile, with some positions requiring basic training and others requiring more in-depth training. Other opportunities to learn may be offered, including seminars and trainings related to various activation scenarios.
  • The main distinction of a reservist is the scheduled commitment to deployment – which is always in your hands. You will be asked to determine which block of time (approximately four to six weeks in a year) you would commit to holding. Once placed on standby within that time block, you would then be ready to deploy within 24-48 hours. Serve a two-week self-isolation period, if required (for COVID responses). 
Due to the unpredictability of emergencies and the response required, someone may not be deployed until several months or years after joining the reserve. Once on the reserve list, you will be asked to confirm your continuing participation and keep your profile up to date.
 
Q. What if I don’t want to/can’t commit to be a reservist right now but still want to have the opportunity to deploy to emergency operations when I can?
The reserve list increases our ready capacity, particularly in the early days of responses, by having trained and scheduled personnel able to deploy anywhere in the country. However, we will continue to rely on our volunteers, delegates and employees to respond on the ground to emergencies, provide surge support and sustain operations.
 
Q. Are reservists only for operations in Canada or will they be used for International deployments too?
 At this time, the reservists are focused on our work in Canada. 
 
Q: How will I benefit as a reservist?
As a reservist, you will have the opportunity to gain exposure to emergency operations through participation in training and simulations and if deployed, gain field experience. As there are a wide range of positions, you may have an opportunity to increase your experience in a specialty area you are already versed in, or develop new skills through a different role.

Q: Are reservist roles paid?
At this time, roles are paid during their scheduled standby periods, during deployments and for specialized trainings. As we are in the initial stages of developing this model we will be learning and adapting it until at least the end of March 2021. In the future, there may be both paid and unpaid positions.

During this period, reservists will receive:
  • Specialized and pre-deployment training
  • Competitive compensation, per diem and accommodation while on deployment
  • Financial incentive for serving the scheduled standby period
  • Medical/insurance coverage for reservists who deploy out of province
  • Paid post deployment rest period for current Canadian Red Cross employees and self-isolation period if required (employees are expected to resume their regular work duties following their rest period while self-isolating)
  • Access to the Canadian Red Cross Employee Assistance Program
  • Opportunities to learn and grow
Please note: This information is provided to give a general overview of the reservist compensation and benefits. The employment contract is the definitive source of any legal and administrative interpretation.

Q: What precautions are being taken to ensure the safety of Red Cross personnel delivering services?
The safety of our team is our priority. All personnel working with symptomatic clients are required to undergo a health screening and sign an informed consent to ensure they are fully aware of risks to their health. Personnel are equipped with the personal protective equipment and training for their role. Additionally, detailed protocols are in place to guide how work is performed, workspace set-up and responding to situations.
 
We are continually monitoring the science from multiple sources (including the Public Health Agency of Canada, CDC, WHO, and provincial public health), as well as evidence and best practices to help guide the development of our protocols and approach.