2021 British Columbia Fires

man in office talking on phone
To access personalized support during recovery and housing repair and reconstruction support
To access interim housing assistance
For information on support for debris removal
To register with British Columbia Emergency Support Services (ESS)
To support those impacted with a donation
For additional resources

Personalized support during recovery and housing repair and reconstruction support

The Canadian Red Cross continues to offer personalized support to people impacted by the 2021 B.C. Fires to discuss unique needs and next steps for early and long-term recovery. 

Our case management team can support planning for your return home, understanding insurance and community resources, financial assistance to access mental health services, and help with goal setting and making informed decisions as you progress in your recovery. Understanding your needs will also help Red Cross determine additional programs and support that may be helpful to you and other community members. 

The Canadian Red Cross is also working with homeowners who have been unable to return home following the 2021 B.C. Fires through housing repair and reconstruction support.

Eligible homeowners may receive financial support to help meet their immediate needs, clean up their property and/or assist with expenses related to the repair or rebuilding of their home.

The Red Cross case management teams will be in your community. Visit us at:


Lytton Resiliency Ctr.,
Kumsheen ShchEma-meet School,
365 Trans Canada Hwy,
May 17 – 20 and May 24 - 27 (10:00 a.m. – 4:00 p.m.)

Kumsheen Rafting Resort
1345 Trans-Canada Hwy,
May 21 (10:00 a.m. – 4:00 p.m.) 


Royal Canadian Legion Branch office
4651 Hwy 97
May 17 – 21 & May 24 – 27 (10:00 a.m. – 4:00 p.m.)


North Shore Community Centre
452 – 730 Cottonwood Avenue
May 17 & 18 (10:00 a.m. – 5:00 p.m.) 


Parker Cove Properties Ltd.
175 Westside Road North
May 19, 20, 21 (10:00 a.m. – 4:00 p.m.)

Schubert Centre
3505 30th Avenue
May 24, 25, 26 & 27 (10:00 a.m. – 5:00 p.m.) 

If you have been impacted by the 2021 B.C. Fires and would like to inquire about eligibility for these services, you are welcome to meet with a member of our case management team. If you are unable to visit our teams in person, or prefer to meet over the phone, please contact the Red Cross by calling 1-800-863-6582 from Monday to Friday between 8:30 a.m. and 4:30 p.m. PST to request support. A private and confidential appointment will then be arranged with your family representative. Due to COVID-19 restrictions, appointments may take place over the phone or virtually.

Interim housing assistance 

Starting in December 2021, at the request of Emergency Management British Columbia (EMBC), the Red Cross will provide households who have been unable to return home following the 2021 B.C. Fires with financial assistance to support their interim housing and food needs during their recovery, based on criteria provided by EMBC.
This assistance will help meet the interim housing needs of eligible households that have been receiving short-term accommodation supports through Emergency Support Services (ESS) since July 2021.
If you have been impacted by the 2021 B.C. Fires and would like to inquire about eligibility for interim housing and food supports, please contact the Red Cross by calling 1-800-863-6582 from Monday to Friday between 8:30 a.m. and 4:30 p.m. PST to speak to a Case Manager.

Debris removal

The Canadian Red Cross is also working with the Province of British Columbia and local authorities to assist with the costs associated with removal of debris resulting from the 2021 B.C. Fires.
People who have suffered damage or loss to their residence as a result of the 2021 B.C. Fires and do not have adequate insurance coverage can contact their local authorities for more information on support for debris removal. 

British Columbia Emergency Support Services 

Through Emergency Management British Columbia, Emergency Support Services (ESS) are available for evacuated residents who are without access to other sources of support.
People who are under mandatory evacuation because of the wildfires and have unmet needs are also encouraged to register with authorities in their area to learn how to access support. Registration with British Columbia Emergency Support Services (ESS) allows people to receive urgent assistance, as well as important updates and services.
For information on ESS services, visit www.emergencyinfobc.gov.bc.ca/wildfires-2021 or call 1-800-585-9559.
Canadian Red Cross continues to work alongside community leadership and all levels of government to support individuals, families and communities impacted by the 2021 B.C. Fires in their journey to recovery, based on the needs and funds available.

Donor Updates 

Donations are used for immediate and ongoing relief efforts, long-term recovery, resiliency, and preparedness for future events in British Columbia and impacted regions, including consequential events related to the fires.  

Additional Resources

Following an emergency or disaster, a person may experience a range of thoughts, feelings and behaviours that can be intense, confusing and frightening. These experiences trigger responses that can include physical, emotional and behavioural reactions. There are many resources to help you, your family and your community. Learn more about Coping with Crisis, including ways that you can care for yourself and your loved ones during an emergency.

If you are concerned for the immediate safety or yourself or someone else, call a local crisis support line or 911 right away. Key local crisis lines are listed below and specialised crisis lines are services can also be found here.
  • 1-800-SUICIDE (1-800-784-2433): for individuals who are or know someone who is having thoughts of suicide. The service is available 24 hours a day, 7 days a week and in up to 140 languages. Operated in partnership with Crisis Intervention and Suicide Prevention Centre of B.C.
  • 310-Mental Health (310-6789 - no need to dial an area code):for individuals who would like emotional support, information and resources specific to mental health in British Columbia. The service is available 24 hours a day, 7 days a week and is toll-free anywhere in British Columbia (no need to dial an area code).
  • Kids Help Phone (1-800-668-6868 or text 686868): Kids Help Phone is Canada’s only 24/7 national service offering professional counselling, information, referrals and volunteer-led, text-based support for young people in English and French. Now, Indigenous people can connect with an Indigenous volunteer crisis responder, when available, by messaging FIRST NATIONS, INUIT or METIS to 686868 for young people and 741741 for adults or through Facebook Messenger​.