2021 British Columbia Fires

To register with Red Cross and eligibility criteria for financial assistance
Red Cross presence in Kamloops, Boston Bar and Vernon
To register with British Columbia Emergency Support Services (ESS)
To support those impacted with a donation
For additional resources

Registration with Red Cross and eligibility for financial assistance

The Canadian Red Cross is providing one-time financial assistance to households whose primary residence has been severely impacted by this season’s wildfires, households who were evacuated from the Lytton, B.C. region due to wildfires, and households under an evacuation order for 10 or more consecutive days due to wildfires in the province.  

Thanks to the Province of British Columbia and the generosity of Canadians, the Canadian Red Cross is able to provide financial assistance in one of three ways:

  • $2,000 to eligible B.C. households whose primary residence has been severely impacted by this season’s wildfires, based on structural loss information provided by EMBC; or
  • $2,000 to eligible households who were evacuated from the Lytton, B.C. region due to wildfires; or
  • $1,200 for households in B.C. under mandatory evacuation order by a Local Authority or through a Band Council Resolution for longer than 10 consecutive days during the 2021 wildfire season.
  • Note: Households who have already received $1,200 and whose primary residence has been severely impacted (based on structural loss information provided by EMBC) by this season’s wildfires could receive additional financial assistance of $800 for a total of $2,000. The Red Cross will contact those eligible for additional financial assistance.
Direct financial assistance helps people cover immediate needs related to their evacuation and allows people to make decisions on what is best for themselves and their families.
Registration with Canadian Red Cross is the first step to accessing support for people under evacuation orders due to wildfires. You can register by calling 1-800-863-6582, Monday to Friday from 8 a.m. to 6 p.m. PST, Saturday and Sunday from 8 a.m. to 4 p.m. PST.
Registration with Red Cross ensures people are accounted for, can be contacted while away from home, and can also be reached with information on further Red Cross services and assistance that may become available to them during this time of need.
People who have already registered with British Columbia Emergency Support Services (ESS), or are staying with family and friends, are also encouraged to register with Red Cross. Financial assistance payments provided through the Red Cross will not impact eligibility for supports provided through the provincial Emergency Support Services (ESS) program.

For a helpful overview of the above information on Canadian Red Cross registration and assistance, download this one-pager.

Red Cross presence in Kamloops, Boston Bar and Vernon

Those who are unable to complete their registration with Red Cross on the phone can also register in-person at the following locations to determine their eligibility for financial assistance. Our teams are also meeting with individuals and families impacted by the wildfires to provide information, clean-up kits for their homes, referrals to appropriate local and provincial resources based on their needs, as well as moral support. 

North Shore Community Centre located at 452 - 730 Cottonwood Avenue, in Kamloops.
  • Open from 9:00 a.m. to 4:00 p.m, Monday to Saturday (closed Sundays)
Schubert Centre located at 3505 30th Avenue in Vernon.
  • Open from 10:00 a.m. to 5:00 p.m., until Friday September 24.

Boston Bar Resiliency Centre, located at the Boston Bar Community Hall on the Old Boston Bar Rd.

  • Open from 10:00 a.m. to 4:00 p.m., until Friday September 24.

British Columbia Emergency Support Services and Reception Centres

Through Emergency Management British Columbia, Emergency Support Services (ESS) reception centres are available for evacuated residents who are without access to other sources of support.
People who are under mandatory evacuation because of the wildfires and have unmet needs are also encouraged to register with authorities in their area to learn how to access support. Registration with British Columbia Emergency Support Services (ESS) allows people to receive urgent assistance, as well as important updates and services.
For information on ESS services and for more information on your nearest reception centre,  visit www.emergencyinfobc.gov.bc.ca/wildfires-2021 or call 1-800-585-9559.
Canadian Red Cross continues to work alongside provincial, local, and Indigenous governments to support individuals, families and communities impacted by the 2021 BC Fires in the days, weeks and months ahead.

At the request of local authorities in the Squamish Lillooet Regional District, District of Lillooet, District of Whistler, Mountain Resort Municipality of Sun Peaks and City of Vernon, and Regional District of Kootenay Boundary, Red Cross volunteers provided food, clothing, and temporary accommodation for evacuees and are ready to provide further support as needed. Red Cross also supported the Regional District of Kootenay Boundary in delivering essential services to evacuees.
Additional supplies and Red Cross personnel are ready to be deployed, if needed.

Donate to the British Columbia Fires Appeal

The best way Canadians can support people impacted by the fires is through a financial donation. Canadians wishing to help are encouraged to make a financial donation to the British Columbia Fires Appeal in one of the following ways:
  • online at redcross.ca
  • by calling 1-800-418-1111
  • by texting FIRES to 45678
The Government of British Columbia will match every dollar donated to the Canadian Red Cross 2021 B.C. Fires appeal. This means that every $1 donated will become $2 to support those affected by the wildfires.
  • The Province will match all donations made by individuals or groups of individuals between July 3 and December 31, 2021, up to $20 million.
Donations will be used for immediate and ongoing relief efforts, long-term recovery, resiliency, and preparedness for future events in British Columbia and impacted regions, including consequential events related to the fires.

Additional Resources

Following an emergency or disaster, a person may experience a range of thoughts, feelings and behaviours that can be intense, confusing and frightening. These experiences trigger responses that can include physical, emotional and behavioural reactions. There are many resources to help you, your family and your community. Learn more about Coping with Crisis, including ways that you can care for yourself and your loved ones during an emergency.

If you are concerned for the immediate safety or yourself or someone else, call a local crisis support line or 911 right away. Key local crisis lines are listed below and specialised crisis lines are services can also be found here.
  • 1-800-SUICIDE (1-800-784-2433): for individuals who are or know someone who is having thoughts of suicide. The service is available 24 hours a day, 7 days a week and in up to 140 languages. Operated in partnership with Crisis Intervention and Suicide Prevention Centre of BC.
  • 310-Mental Health (310-6789 - no need to dial an area code):for individuals who would like emotional support, information and resources specific to mental health in British Columbia. The service is available 24 hours a day, 7 days a week and is toll-free anywhere in British Columbia (no need to dial an area code).
  • Kids Help Phone (1-800-668-6868 or text 686868): Kids Help Phone is Canada’s only 24/7 national service offering professional counselling, information, referrals and volunteer-led, text-based support for young people in English and French. Now, Indigenous people can connect with an Indigenous volunteer crisis responder, when available, by messaging FIRST NATIONS, INUIT or METIS to 686868 for young people and 741741 for adults or through Facebook Messenger​.