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Frequently Asked Questions

We recognize that there's a lot to learn before becoming a Canadian Red Cross volunteer.

We have collected a number of our most frequently asked questions to help you become a volunteer.

If you still have questions that remain unanswered, or you need more information, please contact us.

How do I become a Canadian Red Cross volunteer?

First, find a role that interests you – one that suits your skills and experience and fits your schedule. Apply for that role and soon someone from the Canadian Red Cross will contact you to set up a conversation so you can learn more about the role and volunteering with the Red Cross.  

If you feel the role is right for you, we will proceed with any required screening steps. Once screening is complete, and everyone is ready to start, you’ll receive orientation and training and be introduced to your supervisor.  

If you are unsure which role is right for you, or you just want to get in touch with us for more information, please contact us.  

How many hours are volunteers required to give?

This varies depending on the role and the time of year. But we will always work with you to ensure your volunteering can fit with your life.  

More time commitment details are provided in the role descriptions and during the application process to ensure a good fit for you. 

I have applied. When will I hear back?

You should have received a confirmation email once you completed your online application.  If you have not received a confirmation within 24 hours, please contact us. 

If you applied through the contact us form or a paper application, the recruitment team will pass along your information to our team for follow up. If you have not heard back within one week, please contact the local recruitment team for follow up. 

Follow up on an application typically happens within 72 hours. During a large disaster event in Canada, this may take a bit longer if we experience a higher than usual volume of people expressing interest in volunteering. 

I work full-time or study full-time. How can I fit volunteering into my schedule?
Time commitments vary by volunteer opportunity. Consult the volunteer opportunities to see which roles might fit with your schedule. After the application, you will have a chance to discuss this in more detail during a scheduled conversation. 
What kind of training would be available?
We provide all our volunteers with access to the learning opportunities that will best prepare them for the volunteer work they have expressed an interest in being involved in.  
What time of year are volunteers most urgently needed?
Typically for emergencies, the busiest time of year is from April to August, however volunteers are needed year-round.  
Are there any recruiting events in my area where I can learn more?
The easiest way to learn more is to contact us.
Are there any volunteer roles suitable for retirees and seniors?
Definitely. Click here to read the role descriptions.  
Can I fill out a paper application?

It’s quicker and easier to apply online.  

If you require support in applying please do not hesitate to contact us between 7:30 AM and 7:30 PM EST at 1-844-818-2155 and one of our team members will guide you through the application process.  

Can I volunteer to go abroad internationally?
All volunteer roles at the Canadian Red Cross are for opportunities within Canada. If you are interested in becoming an International Aid Worker, here’s what you need to know before you apply.  
How will the Canadian Red Cross ensure my safety? Will I be required to do anything dangerous?

The health and safety of our volunteers is essential to us. All emergency response work is undertaken with the safety of all Red Cross personnel in mind. Most of the work happens outside of the immediate impact areas and we always follow the direction of local authorities to ensure safety.  

In addition, information about safety concerns, orientation and training is provided to volunteers prior to taking on their assignments.  

I am a current or past CRC volunteer and I need help with something.
Contact us and a member of our team will support you to address your questions.  
Is there a minimum age for volunteering?
No, the age for volunteer roles varies by role and level of risk. Any age requirements are listed in the role descriptions.  
Will I be reimbursed for certain expenses that I may have in relation to my volunteer work?
Yes. Volunteers are reimbursed for approved travel and personal expenses when on Canadian Red Cross business. Our team will share the process with you once you become a volunteer.  
I have more questions. How can I get in touch with someone?
Please contact us for more information.
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