Emergency Support Services (ESS) Responder

Region: British Columbia

Volunteer opportunity conditions:   

  • Location: The response work is performed in the community, preferably in-person, but virtually if needed. 
  • Regions / or cities: British Columbia: Various Regional Districts and Cities: 
    • Qathet Regional District Communities: Gillies Bay, Powell River, Texada Island, Van Anda 
    • District of Ucluelet 
    • City of Richmond 
    • City of Maple Ridge 
    • Sea to Sky Communities: Squamish, Whistler, Pemberton 
    • Regional District of Kootenay Boundary Communities: Christina Lake, Fruitvale, Grand Forks, Greenwood, Midway, Montrose, Rock Creek, Rossland, Trail, Warfield, Westbridge 
    • Regional District of North Okanagan Communities: Armstrong, Coldstream, Enderby, Lumby, Mara, Spallumcheen  
    • Regional District of East Kootenay Communities: Canal Flats, Cranbrook, Elkford, Fernie, Grasmere, Invermere, Kimberley, Radium Hot Springs, Sparwood 
  • Minimum age: 18 years and older.  
  • Minimum volunteer hours /period: 1 year commitment.  
  • Specific requirements: Enhanced Police Information Check 


You want to make a difference? Embrace the journey of the Canadian Red Cross (CRC) to support communities in needs.  

Emergency Management Teams across Canada are looking for volunteers to be a part of their mission. Because of our wide-reaching network of highly trained volunteers, Canadians who have found themselves impacted by disasters big and small, are able to turn to the Canadian Red Cross for relief and support. 


As a volunteer in this role, you will: 

  • Respond to alerts to support local and provincial responses, in-person or virtually, depending on needs. 
  • Fully assess those impacted by the emergency to evaluate their needs immediately following the event; complete documentation and ensure the appropriate supports are provided, such as shelter, food, and comfort. 
  • Support the recovery of impacted individuals by providing referrals to partner agencies and other community-based assistance.  
  • Through the course of your work as an ESS volunteer, you will not only assist during times of a smaller disaster and emergency, but you will also help people to be better prepared, better connected, and more resilient when emergencies happen. 

You bring these essential talents: 

  • Commitment: To the Fundamental Principles of the Red Cross Movement and the core competencies of team excellence, service excellence and accountability. 
  • Customer service skills: Empathetic and dedicated to supporting those affected by emergencies. Respond decisively, remain focused and can shift priorities quickly as needed. 
  • Communication skills: Utilize active listening, care and the ability to clearly communicate your understanding when dealing with complex situations. 
  • Computer skills and attention to detail: Basic/intermediate skills will be necessary for training and responses. Accuracy when inputting sensitive information. 
  • Flexibility and dependability: Ability to respond to alerts during traditional and non-traditional hours may be required. This can include late nights or weekends, depending on the event. 
  • Teamwork values: Assist your team members, respect diversity, and be willing to build relationships. 

At the Canadian Red Cross, our volunteers are catalysts for hope, dedicated to embodying our core principles while collectively creating a transformative, life-changing impact in communities nationwide.   

By joining us as a volunteer, you will immerse yourself in a vibrant network of passionate individuals, fostering personal growth, gaining experience as well as an invaluable sense of purpose, and profound satisfaction of positively shaping lives across our diverse and resilient nation.  

We are devoted to cultivating an open, diverse, inclusive and barrier-free volunteering environment, ensuring that everyone can contribute and thrive in our community.  

At this time, the CRC has temporarily suspended our Covid-19 vaccination policy and does not require but continues to strongly encourage full vaccination of all our personnel. A satisfactory Enhanced Police Information Check or equivalent is mandatory for all personnel volunteering or working with the CRC.