Spring Flooding in Quebec 2019

inondations printanires


If your household was affected by the spring floodings and you are registered with the Red Cross, you could be eligible for financial assistance.

To register or for more information, please contact us by calling 1 800 863-6582

  • ​Monday to Friday : 8:30 am to 4:30 pm  (except on public holidays).

Recovery offices

Out of respect for the preventive measures put in place by the Government of Quebec, our recovery offices will be closed until further notice. This will not result in any service disruption and our team remains available by phone to answer any questions. Thank you!

  • Sainte-Marthe-sur-le-Lac : Community Centre, 99 rue de la Mairie
    • Closed
Please note we have made the decision to officially close the Gatineau recovery office. For any questions related to the 2017 and 2019 flood recovery program as well as for the 2018 tornadoes in Outaouais, you're invite to get in touch with a Red Corss call center agent by calling 1-800-863-6582.

Overview of Recovery Assistance program

FAQ of Assistance program

Overview of Recovery Assistance program (below)

  • Up to $1,200 for homeowners whose property has suffered significant damage
    • Essential needs
    • Construction materials
    • Replacement of furniture
  • Up to $1,200 for tenants whose housing has suffered significant damage
    • Relocation assistance to close the rent gap between old and new housing
  • Up to $750 for any eligible person
    • Professional support in mental health
  • Up to $700 for any eligible person
    • Outstanding humanitarian aid

HOW? A Red Cross caseworker will assess the needs of those affected by the spring floods of 2019 during an in-person interview or a phone call.

Aid enhancement starting February 11, 2020

  • Discharge fees for eligible owners
  • Humanitarian aid for exceptional needs