Spring Flooding in Quebec 2019

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Registration and financial assistance 

If your household was affected by the spring floodings and you are registered with the Red Cross, you could be eligible for financial assistance.

Families who have registered with the Red Cross and are eligible will receive $600 in direct financial assistance by electronic transfer. For details on the registration and distribution process for financial assistance, see this overview.

As of July 25, the Red Cross is providing additional financial assistance to support those affected as they recover. For an overview of the financial assistance available, please see below or consult the PDF version here.

To register or for more information, please contact us:

  • By calling 1 800 863-6582
    • ​Monday to Friday : 8:30 am to 4:30 pm
    • Saturday and Sunday : closed   

Reception and information centres for immediate assistance

During this period of flooding, the Canadian Red Cross is working closely with municipal and provincial authorities. Red Cross volunteers have been mobilized to support those affected by the floods.

If you need help, please go to one the following reception and information centres during posted hours, when volunteers will be available to assist you.

If your municipality is not listed, please contact your municipal authorities directly.

  • Gatineau : 420, boul. Maloney Est, office 109
    • Monday: closed
    • Tuesday to Thursday: 8:30 am to 4:30 pm
    • Friday, Saturday and Sunday: closed
  • Sainte-Marthe-sur-le-Lac : Community Centre, 99 rue de la Mairie
    • Monday: closed
    • Tuesday to Thursday: 8:30 am to 4:30 pm
    • Friday, Saturday and Sunday: closed

Overview of Recovery Assistance program

  • Up to $1,200 for homeowners whose property has suffered significant damage
    • Essential needs
    • Construction materials
    • Replacement of furniture
  • Up to $1,200 for tenants whose housing has suffered significant damage
    • Relocation assistance to close the rent gap between old and new housing
  • Up to $750 for any eligible person
    • Professional support in mental health
  • Up to $700 for any eligible person
    • Outstanding humanitarian aid
HOW? A Red Cross caseworker will assess the needs of those affected by the spring floods of 2019 during an in-person interview or a phone call.
  • Contribute to the Quebec Floods Appeal

    Your donation will help meet the needs of those who have been most affected by the floods. Support will be provided based on needs identified across impacted regions as we work alongside local authorities.