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General Contact Information

Phone: 1-800-418-1111
Email: WeCare@redcross.ca

Hours of operation: Monday – Friday, 8:00 a.m. - 8:00 p.m. EST (closed on weekends and statutory holidays).

For donation inquiries such as updating donor contact information, receipt request, monthly gifts, solicitation preferences, etc., you can explore the FAQ section. If you have a specific request for information, you can submit it to our Donor Experience Relations team.

To make a donation today or learn other ways to donate, please visit our Ways to Donate page.

400 Cooper Street, Suite 8000, Ottawa, ON, K2P 2H8
Phone: 1-613-740-1900
Fax: 1-613-740-1911

Hours of operation: Monday – Friday, 8:00 a.m. – 4:00 p.m. EST (closed weekends and statutory holidays).

To find a Red Cross branch in your province or territory, visit: In Your Community.

First Aid Training

To find a First Aid course in your area, visit our training course search page. For other inquiries, please visit our contact us site for useful links, popular questions and submit a request.

Connect with us today to learn more about customized group safety training. For groups of 18 or fewer, please register with a local Training Partner.

Please note: If you are already registered for training, please contact the Training Partner with whom you have registered for questions about your training such as course date, time, location, rescheduling, canceling, and receipts.

Disaster Relief and Recovery

For information about emergency relief, recovery programs, and services offered to people and communities impacted by large-scale disasters, please visit our Current Emergency Responses page.

If you've been affected by a personal disaster, such as a house fire or flood and require assistance, contact us by region using the information below:

Western and Northern Canada: 1-888-800-6493

  • Alberta
  • British Columbia
  • Manitoba
  • Northwest Territories
  • Nunavut
  • Saskatchewan
  • Yukon

Eastern Canada: 1-800-222-9597

  • New Brunswick
  • Newfoundland and Labrador
  • Nova Scotia
  • Prince Edward Island

Ontario: 1-800-850-5090

Quebec: 1-877-362-2433

Health Equipment Loan Program (HELP)

400 Cooper Street, Suite 8000, Ottawa, ON, K2P 2H8
Phone: 1-613-740-1900
Fax: 1-613-740-1911

Hours of operation: Monday – Friday, 8:00 a.m. – 4:00 p.m. EST (closed 12:00 p.m. – 1:00p.m., weekends, and statutory holidays).

Restoring Family Links

When you donate to the Canadian Red Cross, you’re making an impact where it’s needed most.

The generosity of our supporters and donors allows us to continue our humanitarian work in saving and changing lives. Learn more about how your contribution helps the urgent domestic and international support that we provide.

To learn more about Donors Rights, Face-to-Face Fundraising and our Telefundraising campaigns, please visit Information for Donors.

For donation inquiries such as updating donor contact information, receipt request, monthly gifts, solicitation preferences, etc., you can explore the FAQ section. If you have a specific request for information, you can submit it to our Donor Experience team.

The Canadian Red Cross relies on public donations, corporate partnerships, public grants, and program revenue. In times of disaster or conflict, the Red Cross may launch an appeal for cash donations to support relief work in that area. We also accept donations to support our on-going national and international programs. To make a donation today or learn other ways to donate, please visit our Ways to Donate page. You may also contact us by phone at 1-800-418-1111.

Thanks to our donors, we can carry out development programs such as the establishment of primary health care programs, water and sanitation projects, while increasing the resiliency of families and communities against future disaster or conflict situations.

No matter where or when, the Red Cross is almost always first on the scene of disaster. Local volunteers are on the ground in 191 countries ready to save lives at a moment’s notice.

Friendly Calls Program

The Health Equipment Loan Program (HELP) provides health equipment to individuals recovering from illness or injury, empowering them to live with independence and dignity.

HELP is a volunteer-supported, community-based service made possible through the support of, provincial governments, health authorities, donations of used equipment, donor contributions, and the efforts of thousands of volunteers and professional staff.

Visit the HELP Donation Portal to learn more about how you can support this vital service.

Visit our provincial pages below to learn more about HELP in your community:

Learn more about Health Equipment Loan Programs.

The Friendly Calls Program is available across Canada. Contact us today or visit Friendly Calls to register for the program. Want to learn more? Explore our Frequently Asked Questions.

Phone: 1‑833‑979‑9779

Join our Team

Be part of a team that shares your passion.

We are part of a truly diverse and dedicated organization with one common goal: to help people in times of need. We are always looking for new talent with a wide range of skills to help us advance our humanitarian efforts.

Find a career with purpose. Our organization is made up of diverse and dedicated individuals who share one common goal: to help people in times of need.

Learn more about what guides us and view current opportunities on our Careers page.

Find a career with purpose. Our organization is made up of diverse and dedicated individuals who share one common goal: to help people in times of need. Learn more about what guides us and view current opportunities on our Careers page.

Our volunteers come from all walks of life, bringing different skills and experiences to the Canadian Red Cross. From helping during emergencies and disasters, to sitting on committees and project teams, or providing customer services and office support.

Ready to make a positive difference in someone’s life and to create a better community? Visit our Volunteer page to discover local volunteer opportunities for you.

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