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General Contact Information

Phone: 1-800-418-1111
Email: WeCare@redcross.ca

Hours of operation: Monday – Friday, 8:00 a.m. - 8:00 p.m. EST (closed on weekends and statutory holidays).

For donation inquiries such as updating donor contact information, receipt request, monthly gifts, solicitation preferences, etc., you can explore the FAQ section. If you have a specific request for information, you can submit it to our Donor Experience Relations team.

To make a donation today or learn other ways to donate, please visit our Ways to Donate page.

400 Cooper Street, Suite 8000, Ottawa, ON, K2P 2H8
Phone: 1-613-740-1900
Fax: 1-613-740-1911

Hours of operation: Monday – Friday, 8:00 a.m. – 4:00 p.m. EST (closed 12:00 p.m. – 1:00p.m., weekends, and statutory holidays).

To find a Red Cross branch in your province or territory, visit: In Your Community.

First Aid Training

To find a First Aid course in your area, visit our training course search page. For other inquiries, please visit our contact us site for useful links, popular questions and submit a request.

Connect with us today to learn more about customized group safety training. For groups of 18 or fewer, please register with a local Training Partner.

Please note: If you are already registered for training, please contact the Training Partner with whom you have registered for questions about your training such as course date, time, location, rescheduling, canceling, and receipts.

Disaster Relief and Recovery

For information about emergency relief, recovery programs, and services offered to people and communities impacted by large-scale disasters, please visit our Current Emergency Responses page.

If you've been affected by a personal disaster, such as a house fire or flood and require assistance, contact us by region using the information below:

Western and Northern Canada: 1-888-800-6493

  • Alberta
  • British Columbia
  • Manitoba
  • Northwest Territories
  • Nunavut
  • Saskatchewan
  • Yukon

Eastern Canada: 1-800-222-9597

  • New Brunswick
  • Newfoundland and Labrador
  • Nova Scotia
  • Prince Edward Island

Ontario: 1-800-850-5090

Quebec: 1-877-362-2433

Health Equipment Loan Program (HELP)

Restoring Family Links

Friendly Calls Program

The Friendly Calls Program is available across Canada. Contact us today or visit Friendly Calls to register for the program. Want to learn more? Explore our Frequently Asked Questions.

Phone: 1‑833‑979‑9779

Join our Team

Find a career with purpose. Our organization is made up of diverse and dedicated individuals who share one common goal: to help people in times of need. Learn more about what guides us and view current opportunities on our Careers page.

Our volunteers come from all walks of life, bringing different skills and experiences to the Canadian Red Cross. From helping during emergencies and disasters, to sitting on committees and project teams, or providing customer services and office support.

Ready to make a positive difference in someone’s life and to create a better community? Visit our Volunteer page to discover local volunteer opportunities for you.

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