Friendly Calls

elderly woman sitting in her kitchen, talking on her phone

The Canadian Red Cross Friendly Calls program helps address feelings of loneliness and isolation that so many are experiencing during the COVID-19 pandemic. The program pairs a trained Red Cross volunteer with an adult who feels isolated or lonely, who may have limited social and family connections, or feels they could benefit from more social interaction. Volunteers provide wellness checks and weekly phone calls, and can help provide connections to community resources and other referral services. Scheduled phone calls are tailored to meet each person’s needs. Calls can range from a two-minute check-in to a longer, more social chat.

People can participate in the program by:

  • contacting the program coordinator directly;
  • via a referral from a family member or care provider;
  • or a referral from community partners such as social services, religious leaders, or a seniors’ group.

If you know someone who could benefit from this program please fill out this form.

The Friendly Calls program is a free service available to all adults across British Columbia and Yukon. We do have some volunteers who speak other languages and may be able to provide a match in another language.

These calls have made my life so much better during the pandemic. Hearing their voices and the fact they took the time to call and care means a lot.” – Friendly Calls participant

For more information:
Call: 1-833-474-0360


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