For Donation and General Inquiries

Please visit our list of Frequently Asked Questions.

If you have questions related to a donation, tax receipt or other, please contact or 1-800-418-1111.

When contacting us, please make sure to communicate your full name, address and details of your inquiry. This will allow us to respond as quickly as possible.

If you have been affected by a Personal Disaster, click here find out about our emergency services and how to contact us.

First Aid, Swimming, and Babysitting Course Information

Please visit our find a course webpage or call 1-877-356-3226.

  • Contact Centre hours:  8:30 AM to 7 PM EST

Online Store Inquiries

For online store inquiries, please email

For Journalists

Please find a list of national and local media contacts here.


If you’re interested in volunteering opportunities in your area, please visit our volunteer page .

Red Cross Emblem

No organization, except the Canadian Red Cross and the medical services of the armed forces, has the right to use the red cross emblem in Canada. Learn more. To report misuse of the Red Cross emblem, please complete the Emblem Misuse Form.

National Office
170 Metcalfe Street
Ottawa, Ontario
K2P 2P2
Tel: (613) 740-1900
Fax: (613) 740-1911