The humanitarian activities carried out by the Red Cross throughout Quebec are numerous: emergency assistance for those affected by disasters, swimming and water safety courses, first aid training, disaster preparedness, as well as violence, bullying and abuse prevention. These activities revolve around three phases: before, during and after a disaster.

Please refer to the list below to locate the services offered in your community.

Programs & Services in Quebec

Emergency & Disaster Services (QC)

In Quebec, the Red Cross is the public authorities’ main partner in providing services to people affected by a disaster. When disasters occur, first responders contact the Red Cross through a call centre to request support in assisting those affected by the disaster. An alert procedure enables the call centre to quickly mobilize the teams of volunteers who are closest to the disaster. The Red Cross provides the following services in case of a disaster or emergency: emergency shelter; reception and information; emergency food; emergency clothing; personal services; and family reunification services.

Teams of volunteers, trained for emergency response, are ready to be mobilized throughout Quebec at all times.

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Finding Family

The Canadian Red Cross Restoring Family Links program helps people in Canada re-establish contact with immediate family members after separation due to armed conflict, natural disaster, migration and other humanitarian crises.

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First Aid and CPR Training

First aid and CPR training courses for home and babysitters; the workplace; first responders and instructors and training partners.

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Swimming and Water Safety

The Swimming and Water Safety program offers swimming lessons for all ages from preschool to adults.   This program also offers Leadership development training for those interested in becoming a water safety instructor or a Red Cross Training partner.

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Violence, Bullying and Abuse Prevention

Education is the key to prevention of abuse, bullying, violence and sexual exploitation.  Violence, Bullying & Abuse Prevention programs promote healthier relationships and safer communities through education and partnerships.

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The Red Cross In Quebec

A model of perserverance

Geneviève Boulanger and her husband had barely finished unpacking the last few boxes when their house was destroyed on the night of July 6, 2013. They had bought an ancestral home near the lake the previous summer.

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A new space for La Boîte Verte

La Boîte Verte, a solidarity cooperative and health food store, stood in the heart of downtown Lac-Mégantic. Since it was located within the zone affected by the events of July 6, the store was no longer accessible. 

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Going home with the Home Project

Each year, business students at the École d'entrepreneurship de Beauce must take on an entrepreneurial challenge within the community. On July 6, 2013, a terrible tragedy struck Lac-Mégantic. Among the victims were Gaétan Lafontaine, one of the leaders who attended that very school, and his wife Joanie Turmel. 

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A big-hearted family

In Kim Turmel’s family, 3:30 is when the girls get home from school. Snacks are quickly distributed, and the girls can play and relax until dinner. Today, Kim’s mother is not there, which is unusual because she is around almost every day to help Kim when her granddaughters get home. 

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