Major responses


The humanitarian activities carried out by the Red Cross throughout Quebec are numerous: emergency assistance for those affected by disasters, swimming and water safety courses, first aid training, disaster preparedness, as well as violence, bullying and abuse prevention. These activities revolve around three phases: before, during and after a disaster.

Please refer to the list below to locate the services offered in your community.

Programs & Services in Quebec

Emergency & Disaster Services (QC)

In Quebec, the Red Cross is the public authorities’ main partner in providing services to people affected by a disaster. When disasters occur, first responders contact the Red Cross through a call centre to request support in assisting those affected by the disaster. An alert procedure enables the call centre to quickly mobilize the teams of volunteers who are closest to the disaster. The Red Cross provides the following services in case of a disaster or emergency: emergency shelter; reception and information; emergency food; emergency clothing; personal services; and family reunification services.

Teams of volunteers, trained for emergency response, are ready to be mobilized throughout Quebec at all times.

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Finding Family

The Canadian Red Cross Restoring Family Links program helps people in Canada re-establish contact with immediate family members after separation due to armed conflict, natural disaster, migration and other humanitarian crises.

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First Aid and CPR Training

First aid and CPR training courses for home and babysitters; the workplace; first responders and instructors and training partners.

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Swimming and Water Safety

The Swimming and Water Safety program offers swimming lessons for all ages from preschool to adults.   This program also offers Leadership development training for those interested in becoming a water safety instructor or a Red Cross Training partner.

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Violence, Bullying and Abuse Prevention

Education is the key to prevention of abuse, bullying, violence and sexual exploitation.  Violence, Bullying & Abuse Prevention programs promote healthier relationships and safer communities through education and partnerships.

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The Red Cross In Quebec

The Red Cross aids 61 affected by fire in Saint-Lambert

Last night, 61 people lost everything in a massive blaze that destroyed their 45-unit apartment building. The Saint-Lambert Red Cross volunteers were mobilized immediately and began by providing moral support, warm blankets, and personal comfort kits to those affected by the fire and who were going through a difficult time. 

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A Fire in Downtown Saint-Donat

Following the violent fire that destroyed several businesses and residences in downtown Saint-Donat in the Lanaudière region, Red Cross volunteers were quickly mobilized to help those who were affected.

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