British Columbia Spring Floods

Response highlights 

  • Red Cross personnel have been mobilized daily, working in shifts to provide relief and comfort wherever needed.  
  • $2.7 million has been raised so far to help impacted residents in affected regions in Canada outside of Quebec, while individuals and partners continue to give generously. 

If you are a flood-affected resident of British Columbia, please register with the Red Cross:

You might be eligible for:

  1. Direct financial assistance
    • Eligible households will receive $600 per household to help purchase what they need during this difficult time. Households are required to register with the Canadian Red Cross to receive this assistance. Please register online or by phone by calling 1-800-863-6582.
    • Flood-impacted households who have already registered with their local authorities must also register with the Red Cross. Households that have not registered with their local authorities may still register with and apply for this assistance from Red Cross.
  2. Additional financial assistance
    • In addition to the initial assistance, Red Cross will be assessing further household needs and providing additional financial assistance to those who qualify.
    • The additional financial assistance is being provided based on need, not loss. This means a Red Cross representative will speak with each and every registered household to assess their needs on a case-by-case basis to determine if they qualify for this additional assistance. Please register online or by phone by calling 1-800-863-6582. If your household is already registered, please call us at 1-800-863-6582 to schedule an individual appointment.
  3. Immediate assistance
    • The Red Cross is also supporting local authorities at resilience centres by providing information and referrals to other services and organizations, as well as clean-up kits, hygiene kits, blankets and teddy bears to those impacted by floods.

British Columbia Information Centres

To see a Red Cross worker in person for ID validation, pick-up of payment card, and any other inquiries.

June 19 and 20, 2017

Canadian Red Cross
124 Adams Road
Monday & Tuesday
12 noon - 2:30 p.m. 
NVISA Centre
2199 Coutlee Avenue
Tuesday & Thursday
2 p.m. – 6 p.m.
10 a.m. – 4 p.m.

June 21, 2017

Information Centres are closed today. If you need urgent assistance, please call 1-888-800-6493.

June 22 - June 30, 2017

Kelowna area
Canadian Red Cross Office
124 Adams Road
Monday & Wednesday
10 a.m. - 6 p.m.
Vernon area
Canadian Red Cross Office
2809 44 Avenue
Tuesday & Friday:  2 p.m. - 6 p.m.
Saturday:  10 a.m. – 5 p.m.

Show your support for the Canadian Red Cross' response efforts:

Canadians wishing to help are encouraged to make a financial donation to the Spring Floods Appeal online or by calling 1-800-418-1111.

With your donation, the Red Cross will work alongside those most affected and remain by their side to provide assistance as they recover from this disaster.

To learn more about the impact of your donation, read our One month donor report
Red Cross is not accepting in-kind donations of food, clothing and other items. While well-intentioned, miscellaneous items may not always be exactly what the affected people require and would incur storage, processing and transportation costs. To learn more, please watch this video.

If you wish to get involved with the Red Cross:

Apply to become a volunteer. We will contact applicants depending on operational needs when needs arise in your community.