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Face-to-Face Fundraising

Three Red Cross personnel pose for a group photo in a residential neighbourhood.

At the Canadian Red Cross, we believe in building meaningful connections with our supporters. Since 2004, our face-to-face fundraising campaign has allowed us to meet with you in person, answer your questions, and share the impact of your contributions. This approach is an essential part of acquiring new monthly donors for the Canadian Red Cross. These monthly donations allow us to respond quickly to emergencies and disasters at home and abroad, providing long-term humanitarian support.

The Canadian Red Cross is committed to ensuring these interactions are safe, transparent, and professional. Read on to learn more about our face-to-face fundraising process, our trusted partners, and how we safeguard your personal information.
 

Canadian Red Cross volunteers pose for a group photo outside.

Have You Seen Us in Your Community?

Our face-to-face fundraising efforts bring the Canadian Red Cross directly to communities across Canada. You may have encountered our fundraisers visiting homes and businesses engaging in one-on-one conversations. They are connecting with people to share the impact of our humanitarian work and emphasize the importance of ongoing support through monthly donations.

From coast to coast, our presence ensures that more people across Canada can learn how their support can help sustain our vital programs. Our teams operate in British Colombia, Alberta, Saskatchewan, Manitoba, Nova Scotia, Newfoundland and Labrador, Ontario, Quebec, and beyond. We continue to expand our reach, strengthening support for disaster response, emergency preparedness, and long-term recovery efforts. Have you spotted our fundraisers in your area?
 
Our face-to-face fundraising campaigns run year-round. Fundraisers are typically active Monday to Sunday from 11:00 a.m. to 9:00 p.m., with all fundraising activities concluding by 8:30 p.m.

Canvassing hours may vary by location, season, and municipal bylaws. All fundraising activities conclude in the early evening, and our teams are trained to be respectful of residents’ time and availability.
 
A group of four face-to-face fundraising Red Cross volunteers at a lake

Meet Our Trusted Fundraising Partners & Secure Sign-Up Process

The Canadian Red Cross partners with professional fundraising organizations to support our face-to-face fundraising efforts across Canada. These partners help us connect with people in their communities, answer questions about our work, and invite supporters to make an ongoing impact through monthly donations. Our face-to-face fundraising partners are carefully selected and required to:
 
  • Wear Canadian Red Cross branded apparel
  • Carry and display official identification badges with name and photo
  • Follow strict codes of conduct and ethical fundraising standards
  • Possess in depth knowledge of the Canadian Red Cross
  • Carry materials to educate you about our mission and programs
  • Offer the option to set up automated monthly donations using your credit card or direct debit information
  • Never accept cash donations
Our current face-to-face fundraising partners include:
 
  • The Network Inc. (TNI)
  • Public Outreach
We actively monitor all fundraising activities to ensure interactions are safe, transparent, respectful, and professional.
A face-to-face fundraising Red Cross volunteer smiling and holding a dog

How the Sign-Up Process Works

Our face-to-face sign-up process is easy, secure, and transparent. When you speak with a Canadian Red Cross fundraiser, your information is safely entered into a secure digital device. To protect you and ensure everything is accurate, all donors complete a quick confirmation step after signing up.

How the confirmation works

Depending on the fundraising partner, this can happen in one of two ways:

  • A. Quick verification at sign-up

Donors complete a short verification call at the time of sign up to confirm their details, payment information, and intent to donate monthly, or

  • B. Follow-up confirmation call

Donors receive a brief welcome call within a few days of sign up. You will confirm your details and verify your intent to give a monthly donation.

Two face-to-face fundraising Red Cross volunteers talking to a couple holding a dog

Your Security Comes First

  • Payment information is encrypted and processed through PCI-compliant systems
  • Fundraisers never see or store your full payment details
  • The confirmation step helps protect donors and ensures transparency

You can manage or update your monthly donation anytime through the secure donor portal linked in your confirmation email, or by contacting the Canadian Red Cross directly.

Verification & Follow-Up Calls

As part of our face-to-face fundraising process, you may receive a verification or welcome call to confirm your information and thank you for your support. These calls may come from the following toll-free numbers on behalf of the Canadian Red Cross:

  • 1-877-767-1024
  • 1-877-767-1023
  • (647) 805-6201
  • (604) 800-3731
  • 778‑721‑5833 (sms)
  • 778‑721‑5565 (sms)
  • 778‑760‑9794 (sms)
If you miss a call or have questions about your donation, you can always contact the Canadian Red Cross directly at 1-800-418-1111 or email WeCare@redcross.ca.
 

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