Coordinator - Community Health

Posted: January 26, 2021

Region: CAN - PE - Charlottetown Office

Community Health Coordinator
Temporary Full-Time – 1 year term
Charlottetown, PEI


The Canadian Red Cross Society (CRCS), a non-profit, humanitarian organization is seeking a Community Health Coordinator to join our Community Health department.  This is a unique opportunity to work with a world recognized brand, shape the culture of the Canadian Red Cross (CRC) and to put your passion of supporting vulnerable people to work.

Reporting to the Senior Director, Community Health, the incumbent is responsible for the coordination and delivery of the Friendly Calls Program. The incumbent is also responsible to recruit, train, engage and supervise volunteers to ensure we can meet client needs and successfully carry out the Friendly Calls program.

You will enjoy:

  • Culture: an organization that is guided by our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality.
  • Opportunity: to work with the best and brightest in the non-profit field, in an environment that promotes continuous learning, creativity and collaboration.
  • Meaningful Work:  you will be part of a team that supports Canadians within your provinces as well as from across the country.

 In this role, you will:

  • Coordinate the delivery of the Friendly Calls program in a manner consistent with established policies and procedures.
  • Implement effective operational procedures, quality assurance standards, reporting systems and controls, to ensure the proper and consistent delivery of the program.
  • Assist with the development and implementation of approved marketing and promotion strategies to ensure significant growth of the program.
  • Maintain accurate records on service volumes and other program metrics and report statistics on a regular basis.
  • Execute a comprehensive volunteer and client resource management program to support the Friendly Calls program.
  • Recruit, train, orient, engage and supervise volunteers within the Community Health program.
  • On-board new clients, including initial matching and scheduling with a suitable and available volunteer.
  • Ensure client files are entered and maintained in the appropriate database in accordance with the Society’s policies and procedures.
  • Employees and Volunteers at every level are responsible for safe work practices and to adhere to practices outlined in their applicable provincial Occupational Health and Safety Act.
  • Support other Red Cross initiatives, as needed, to provide for a coordinated team effort to meeting the needs of the most vulnerable in the community.

 We are looking for:

  • The minimum qualifcations for this job are completion of post-secondary education or diploma in a business or health-related field with one to three years of job related work experience or an equivalent combination of education and experience.
  • Previous experience working with seniors is considered an asset.
  • Ability to prioritize and organize multiple issues simultaneously in a complex client-based environment.
  • Sound decision making abilities, combined with strong organizational skills, are essential.
  • Strong communication skills, both written and oral, in English. Bilingualism would be considered an asset.
  • Demonstrated computer proficiency and presentation skills.
  • Previous experience working with volunteers and the ability to supervise is considered an asset.
  • A satisfactory Enhanced Police Information Check (EPIC) is required.
  • Standard First Aid & CPR certification is required.

 

The Canadian Red Cross is committed to gender equality and social inclusion in our workplace. All qualified applications will receive consideration without regard to sex, gender identity, gender expression, sexual orientation, race, ethnic origin, color, religion, nationality, disability, age, or any other characteristic protected by applicable law. We encourage all qualified persons to apply particularly Indigenous peoples, persons with disabilities, ethnic minorities, visible minorities, and others who share our values and contribute to fostering an inclusive and diverse workplace.

Please notify us as soon as possible of any adaptive measures you might require at any stage of the recruitment process.

Although we thank all who applied, we will only contact individuals for interviews.

To apply for this position, click here.