SmartStart Program Assistant

Posted: April 23, 2018

Region: Winnipeg, MB

Application deadline: December 31, 2019

To provide administrative assistance for programs in Safety and Prevention, specifically, but not limited to the SmartStart: Injury Prevention for Newcomers program and other injury prevention initiatives in Winnipeg.

SmartStart is an injury prevention program specifically designed for immigrants, refugees and new Canadians. The program provides participants with a basic understanding of how to respond to emergencies and prevent injuries. Topics covered include basics in home safety, when and how to use 911, best practices in infant and child safety as well as thin ice, water, and road safety, with a particular focus on extreme weather risks in Canada.



Work closely with the Injury Prevention Program Coordinator to plan and organize program events and activities related to Injury Prevention activities, SmartStart programs and other Safety and Prevention activities.

  • Be a helpful observer at SMARTSTART presentations or outreach injury prevention activities delivered to groups of immigrants, refugees, and newcomers to Canada.
  • Enter data into Excel spreadsheets. 
  • Modify SmartStart PowerPoint presentation as required.
  • Photocopy and file documents.
  • Maintain supplies and assist with clean up in physical storage space and electronic files.
  • Coordinate preparation of presentation packages and materials as needed.
  • Schedule volunteers for Injury Prevention events.
  • Conduct Internet research on various injury prevention topics.
  • Provide feedback and ongoing content support to the program coordinator.
  • Attend events and activities as a representative of the program.
  • Assist in the implementation of team meetings.
  • Work collaboratively within a team to build positive internal and external relationships.
  • Assist to organize team building, content updates, and training for the Injury Prevention team members.
  • Drive to presentation locations in Winnipeg if necessary.



  • Strong professionalism and interpersonal skills to work collaboratively within a team and build positive internal and external relationships.
  • Be able to follow established procedures with accurate attention to detail.
  • Have strong computer skills and experience in using software programs such as MS Office applications including Outlook, Word, Excel and PowerPoint.
  • Possess good oral and written communication skills in the English language.
  • Be able to maintain confidentiality.
  • Have access to a vehicle or public transportation to get to the activity locations.
  • Ability to adapt to changing circumstances in a fast-paced environment.
  • Be able to work independently with a minimum of supervision.


Time Commitment

  • Approximately 8 - 10 hours per month.
  • Program team meetings quarterly. 
  • Daytime availability is required, evening and weekend availability an asset.
  • Flexible schedule and occasional weekend and evening work will be required.


What You bring to the organization

  • Excellent communication, organization and facilitation skills.
  • Cultural awareness and sensitivity are required.
  • Highly responsible and able to take initiative, problem solve and manage time effectively.
  • Possess excellent verbal and written communication skills in English. Fluency in a second language is a definite asset.
  • Strong interpersonal and teamwork skills are required.
  • Experience working with diverse populations is an asset.
  • Familiarity with Microsoft Office programs.
  • Strong interest in or experience in adult education and/or injury prevention.
  • Valid Class 5 Driver’s Licence an asset. Be able to provide an acceptable driver’s abstract.
  • Emergency First Aid certificate or willingness to obtain.
  • Understand and support the Fundamental Principles of the Red Cross/Red Crescent Movement. 
  • Completion of successful Criminal Records and Child Abuse Registry Checks.


What we offer (Benefits)

  • Opportunity to provide essential injury prevention information to newcomers.
  • Networking and relationship-building opportunities with other non-profit agencies and the newcomer community.
  • Gain experience in public speaking, instruction, and workshop facilitation.
  • Support the Canadian Red Cross in its mission to improve the lives of vulnerable people by mobilizing the power of humanity in Canada and around the world .
  • Opportunities to assist with other areas of the program including volunteer meetings, volunteer training and special projects as needed.
  • Positive and professional environment to encourage building of professional skills.
  • On site training related to volunteer position.
  • Opportunity to make a difference.


Working Conditions

  • The incumbent may need to stand for 2-3 hours when off-site supporting injury prevention activities.
  • The incumbent may need to lift up to 20kg of program materials.


Training & Orientation

  • Introduction to the Red Cross/Red Crescent/Red Crystal Movement workshop.
  • SMARTSTART facilitator training (if desired by applicant) provided.



  • Supervised by Injury Prevention Program Coordinator.

This position requires a satisfactory Canadian criminal record check or Enhanced Police Information Check (EPIC). The Canadian Red Cross Society is committed to employment equity, welcomes diversity in the workplace and encourages applications from all qualified applicants.

Interested applicants please APPLY HERE.