Recruitment Coordinator Volunteer

Posted: April 30, 2018

Region: St. Catharines, Sault Ste. Marie and Hamilton, ON

Application deadline: March 31, 2020

The Canadian Red Cross Society, a non-profit, humanitarian organization dedicated to helping Canadians, as well as the most vulnerable throughout the world, is recruitng for Recruitment Coordinator Volunteers for the Community Connector Project supporting the Health TAPESTRY Program. Reporting to the Volunteer Coordinator, the volunteer will provide human resources support during the day to day operations.  

Key Responsibilities

May require deployment domestically

Administrative Duties
  • Working in areas of recruitment, scheduling, and site coordination
  • Performs outbound calls/email and electronic tracking regarding volunteer availability, scheduled shifts and/or confirmations
  • Ensures dissemination and tracking of on-boarding and off-boarding activities at site
  • Provides reports to the Volunteer Coordinator as requested

Customer Service
  • Assist with, implements internal and external recruitment strategies, and negotiates recruitment expectations, when necessary
  • Reports any trends identified to improve Volunteer Resource Management
  • Advises applicants of position requirements, and respond to inquiries from prospective volunteers
  • Meets and welcomes all volunteers, new and returning at site
  • Ensures all new volunteers receive a site orientation prior to assignment at first shift
  • Interacts with Health TAPESTRY personnel with care and refers out of scope inquiries to the Volunteer Coordinator
  • Observes and educates others on routine precautions to ensure occupational health and safety standards including use of required personal protective equipment and hand hygiene
  • Collaborates with Health TAPESTRY colleagues to ensure efficient and effective operations
  • Assist with volunteer recruitment efforts externally through cold calls, reaching out to community partners, and attendance at recruitment events

Perform other duties as assigned

Non-Key Responsibilities

Administrative Duties
  • Updating Health TAPESTRY volunteer’s availability data
  • Provides reports to the Volunteer Coordinator as requested

Customer Service
  • Member of the volunteer interview team, assisting with interviewing of new volunteers
  • Assist with follow-up calls and exit interviews

Perform other duties as assigned


The incumbent must have the commitment to the Fundamental Principles of the Red Cross Movement.
Education and Experience
  • Candidate must be in pursuit of or has achieved a diploma or degree in Human Resources, Volunteer Resources, Business Administration or related field and/or equivalent of a minimum of 2 years of job related work experience, or an equivalent combination of education and experience  
  • Experience working in volunteer recruitment setting is an asset
  • Computer literacy essential
  • Experience working in fast paced work environment an asset
Additional Abilities and Skills
  • Customer service skills
  • Interpersonal skills
  • Written and oral communication skills
  • Strong organization skills
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Initiative
  • Tact
  • Ability to collaborate effectively
  • Fluency in English speaking & writing
This position requires a successful Vulnerable Sector criminal record check.

Working Conditions
  • Work in an office setting
  • Domestic travel will be required
  • Flexible hours, with the ability to do some tasks from home
Interested parties may submit their application through the 
Canadian Red Cross online application system, no later than March 31st 2020.

 The Canadian Red Cross Society is an equal opportunity employer. While we appreciate all responses, only candidates under consideration will be contacted.