Fort McMurray and Area Floods

On April 26, 2020, the Regional Municipality of Wood Buffalo (RMWB) declared a State of Local Emergency (SOLE) due to high water levels and flooding along the Athabasca, Snye and Clearwater Rivers. More than 13,000 people were evacuated.
In support of the Regional Municipality of Wood Buffalo (RMWB) and Mackenzie County, the Canadian Red Cross is providing a range of services to support households, small businesses and not-for-profit organizations directly affected by flooding in Fort McMurray and the surrounding area.

If you have been affected by flooding

Please be aware – If you are contacted by the Red Cross to validate your identification, the Red Cross representative can recite back your correct registration number. Unless the Red Cross is able to recite back your registration number, DO NOT give any personal information over the phone. If in doubt, you may also choose to hang up and phone back the Red Cross registration call centre at: 1-800-863-6582 between 9 a.m. and 3 p.m. MT Monday to Friday to confirm that Red Cross is, in fact, calling you.

Recovery Assistance Offered for Albertans Affected by 2020 Natural Disasters

  • If you experienced home, business or property damage due to a natural disaster in 2020, the Canadian Red Cross is offering to help Albertans navigate their recovery.
  •  In partnership with the Government of Alberta, the Canadian Red Cross is providing assistance to people who have already applied to the government’s Disaster Recovery Program (DRP) for 2020 events. Red Cross can help people work through the DRP process, and suggest additional recovery supports and referrals.
  •  Red Cross can also assist people who did not apply for the DRP, by offering help with next steps, referrals, and other recovery supports.
  •  To contact the Red Cross for more information, please call: 1-800-863-6582, Monday to Friday between 9 a.m. and 5 p.m.
  • Click here to learn more about Red Cross assistance with DRP and other recovery supports. 
  •  More information on the provincial government’s DRP is available here:

Support to Small Businesses and Not-for-Profit Organizations

  • The Canadian Red Cross recognizes support to small businesses and not-for-profit organizations is essential to the recovery of people and communities affected by disaster.
  • Eligible small business owners and not-for-profit organizations that were directly impacted by the April 2020 floods in the Regional Municipality of Wood Buffalo (RMWB) and Mackenzie County, and met the minimum requirements, could apply for up to $3,000 in funding from the Canadian Red Cross.
  • Applications for eligible small business owners and not-for-profit organizations closed October 31, 2020.
  • Learn more about the program here.

Information about the Red Cross HELP (Health Equipment Loan Program) in Fort McMurray:

  • The HELP Depot in downtown Fort McMurray at 8130 B Manning Avenue has re-opened.  
  • You can also reach HELP in Fort McMurray by phone: 1-403-463-5790.

Canadian Red Cross resources that could help you

Additional resources that could help you

Donor Updates 

Canadian Red Cross is committed to providing information on our operations and on how donations are being spent. As our work in Alberta continues, regular donor updates will be made available here. 

COVID-19 in Alberta

The Canadian Red Cross is dedicated to supporting individuals, families and communities during the COVID-19 pandemic, as well as providing disaster relief and recovery to those in Canada or helping other vulnerable people through our domestic programs and services. Through partnerships with government agencies and widespread community partnerships, the Red Cross continues to adapt to emerging needs to assist the country’s most vulnerable as the crisis evolves.

First Aid and CPR courses in your area

Interested in taking a Red Cross First Aid or CPR course? Find a course in your community or online.

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