Fort McMurray and Area Floods

Red Cross workers offer flood assistance in Alberta 2020
On April 26, 2020, the Regional Municipality of Wood Buffalo (RMWB) declared a State of Local Emergency (SOLE) due to high water levels and flooding along the Athabasca, Snye and Clearwater Rivers. More than 13,000 people were evacuated.
 
In support of the Regional Municipality of Wood Buffalo (RMWB) and Mackenzie County, the Canadian Red Cross is providing a range of services to support households, small businesses and not-for-profit organizations directly affected by flooding in Fort McMurray and the surrounding area.
 

If you have been affected by flooding

Please be aware – If you are contacted by the Red Cross to validate your identification, the Red Cross representative can recite back your correct registration number. Unless the Red Cross is able to recite back your registration number, DO NOT give any personal information over the phone. If in doubt, you may also choose to hang up and phone back the Red Cross registration call centre at: 1-800-863-6582 between 9 a.m. and 3 p.m. MT Monday to Friday to confirm that Red Cross is, in fact, calling you.

Assistance with the Government of Alberta’s Disaster Recovery Program

  • In partnership with the Government of Alberta, the Canadian Red Cross is pleased to offer help completing applications for the provincial government’s Disaster Recovery Program (DRP) to people who experienced home, business or property damage after recent flooding in the Regional Municipality of Wood Buffalo and Mackenzie County.
  • The Disaster Recovery Program (DRP) is a financial assistance program offered by the Government of Alberta that may help cover uninsurable loss and damage after emergencies and disasters.
  • The Canadian Red Cross is available to help residents Monday to Friday between 9 a.m. and 6 p.m.
  • Learn more about the program and how we can assist.

Support to Small Businesses and Not-for-Profit Organizations

The Canadian Red Cross is committed to supporting affected individuals and communities impacted by the recent flooding in the Regional Municipality of Wood Buffalo (RMWB) and Mackenzie County in April 2020. Experience has shown us that support for small businesses and not-for-profit organizations is essential to the recovery of people and communities affected by a disaster.

Eligible small business owners and social non-profit organizations that were directly impacted by the floods, and that meet the minimum requirements may apply for up to $3,000 in funding.
 
Learn more about the program and apply here.

Information about the Red Cross HELP (Health Equipment Loan Program) in Fort McMurray:

  • The HELP Depot in downtown Fort McMurray on Manning Avenue is currently closed due to flooding.
  • For more information, please call HELP in Fort McMurray: 1-587- 340 - 4891.

Canadian Red Cross resources that could help you

Additional resources that could help you

How you can help
Canadians wishing to help are encouraged to make a financial donation to the Fort McMurray and Area Floods Fund or by calling 1-800-418-1111
 
The Canadian Red Cross is dedicated to supporting individuals, families and communities during the COVID-19 pandemic, as well as providing disaster relief and recovery to those in Canada or helping other vulnerable people through our domestic programs and services. Through partnerships with government agencies and widespread community partnerships, the Red Cross continues to adapt to emerging needs to assist the country’s most vulnerable as the crisis evolves.