General Contact Information

If this is about a community program (including first aid courses and health equipment loans), please contact your local branch.

For Donation and General Inquiries

Please visit our list of Frequently Asked Questions.

If you have questions related to a donation, tax receipt or other, please contact or 1-800-418-1111.

When contacting us, please make sure to communicate your full name, address and details of your inquiry. This will allow us to respond as quickly as possible.

If you have been affected by a Personal Disaster, learn more about our emergency services and how to contact us.

First Aid, Swimming, and Babysitting Course Information

For information or assistance regarding your First Aid or Water Safety certification, or to learn more about first aid programs for all audiences, please call 1-877-356-3226 or email us at

Please visit our find a course webpage or call 1-877-356-3226.

  • Contact Centre hours:  8:30 AM to 7 PM EST
To order first aid, disaster kits and other products visit

Violence, Bullying and Abuse Prevention Course Information

To register for a scheduled course, please visit our find a course webpage or call our Contact Centre at 1-877-356-3226.
  • Contact Centre hours:  8:30 AM to 7 PM EST
To book an in-person workshop for your group or to learn how you can deliver violence, bullying or abuse prevention courses in your school, organization or community, please call our Contact Centre to be directed to the Respect Education coordinator in your area.
To purchase violence, bullying and abuse prevention curricula to use in your school, please visit our online store.  

Online Store Inquiries

For online store inquiries, please email

For Journalists

Please find a list of national and local media contacts here.


If you’re interested in volunteering opportunities in your area, please visit our volunteer page.

Red Cross Emblem

No organization, except the Canadian Red Cross and the medical services of the armed forces, has the right to use the red cross emblem in Canada. Learn more. To report misuse of the Red Cross emblem, please complete the Emblem Misuse Form.

National Office
400 Cooper Street, Suite 8000,
Ottawa, Ontario 
K2P 2H8
Tel: (613) 740-1900
Fax: (613) 740-1911

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