For Donation and General Enquiries
Please visit our list of Frequently Asked Questions.
If you have questions related to a donation, tax receipt or other, please contact WeCare@redcross.ca or 1-800-418-1111.
When contacting us, please make sure to communicate your full name, address and details of your inquiry. This will allow us to respond as quickly as possible.
First Aid, Swimming, and Babysitting Course Information
Please visit our find a course webpage or call 1-877-356-3226.
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Contact Centre hours: 8:30 AM to 7 PM EST
Online Store Inquiries
For online store inquiries, please email myrcsupport@redcross.ca.
For Journalists
Please find a list of national and local media contacts here.
Red Cross Emblem
No organization, except the Canadian Red Cross and the medical services of the armed forces, has the right to use the red cross emblem in Canada. Learn more. To report misuse of the Red Cross emblem, please complete the Emblem Misuse Form.
Website Enquiries
If you are experiencing problems with the website or have a technical enquiry, please email webmaster@redcross.ca.
National Office
170 Metcalfe Street
Ottawa, Ontario
K2P 2P2
Tel: (613) 740-1900
Fax: (613) 740-1911