Reception & Administration Volunteer

Posted: November 10, 2017

Region: Ottawa

Application deadline: March 31, 2018

The Canadian Red Cross Society, a non-profit, humanitarian organization dedicated to helping Canadians, as well as the most vulnerable throughout the world, is seeking a Reception & Administration volunteer. Reporting to the Community Services Assistant, this position provides support in the area of reception services for the Branch and provides administrative support for programs and branch activities.
DUTIES & RESPONSIBILITIES: 
  • Process general phone and walk-in inquiries
  • Provide program information to clients and/or transfer them to appropriate program staff
  • Respond to volunteer recruitment inquiries i.e. application forms, program, info, etc.
  • Payment processing and receipting (donations, courses & products)
  • First Aid course registration process including data entry & financial processing
  • Referral capabilities to other community agencies
  • General office duties such as telephoning, faxing, shredding, photocopying, filing, distributing mail to various departments within the office
  • Other duties as assigned
     
    SKILLS, KNOWLEDGE, BEHAVIOR:
  • Excellent customer service and communication skills
  • Intermediate knowledge of MS Work, MS Outlook and internet is required
  • Ability to learn and adapt to Red Cross specific software platforms
     
    TIME COMMITMENT: 
  • Minimum ONE 4 hour shift per week, preferably TWO 4 hour shifts per week.
  • Minimum commitment of 6 months required.
     
    REQUIRED TRAINING & DEVELOPMENT OPPERTUNITIES: 
  • Orientation to the Canadian Red Cross services and programs
  • First Aid & CPR Training at a preferred rate
  • Training in; WHIMIS, Workplace Violence and Harassment, Accessibility for Ontarians with Disabilities Act
     

Apply now to join our local Red Cross team and become a part of the world’s largest humanitarian organization, and one of our 13 million volunteer across the world.
 

The Canadian Red Cross Society is an equal opportunity employer.
 
Interested parties may submit their application and resume, no later than March 31, 2018
 
The Canadian Red Cross Society
Email: Ottawa@redcross.ca
or in person at:
    340 Catherine St.
    Ottawa, ON

 
While we appreciate all responses, only candidates under consideration will be contacted.
Please note that relocation funding is not available for this position.