Other Services Provided

Other requests may be considered on a case by case basis to determine whether the Red Cross is the most appropriate means of service delivery. For more details on specific cases, please contact your local Red Cross office.

Health and Welfare Report

The Canadian Red Cross will accept requests to ascertain the well-being of family members outside of Canada with whom regular contact has been broken without explanation within the last six months. Our international partners will try to contact the person at the last known address where a family member is unavailable to do so.

To initiate a Health and Welfare Report on a family member, contact your local Red Cross office.

Confirmation of Detention

Where there has been an allegation of arrest the Canadian Red Cross will submit a request from a family member for a search of the International Committee of the Red Cross (ICRC) database of registered prisoners related to conflict.

The Canadian Red Cross may assist individuals who require documentation to obtain a Detention Certificate stating that they have been detained in their country of origin and were visited by the ICRC.

To initiate a request, contact your local Red Cross office.

World War II

The Canadian Red Cross, with the International Tracing Service of the ICRC in Bad Arolsen, Germany may obtain documentation of civilian internment or forced labour for you or a close family member.

Please note that the archive materials are often incomplete due to the effects of war.

To initiate a request, contact your local Red Cross office.

Documents

Official documents such as school records and birth certificates can be forwarded to minors, or family members in conflict areas, through the ICRC network.

The ICRC Travel Document is issued to refugees and displaced or stateless persons who, because they lack appropriate documents, are unable to return to their country of origin or cannot go to or stay in the country of choice that is willing to receive them or keep them. The Canadian Red Cross can process an application for an ICRC Travel Document. Requests for Travel Documents from individuals who have no plans to travel but who need to satisfy an immigration administrative requirement to produce a valid passport or travel document will not be accepted.

To initiate a request, contact your local Red Cross office.

Information and Referral

If your request does not fall within any of these categories visit Information and referral or contact your local Red Cross office.  

Updated: April 14, 2009