Ontario Spring Floods


Response highlights 

Over 200 Red Cross  personnel responded to assist the residents in affected communities in central and eastern Ontario.  

As of September 11, $3.9 million has been raised to help impacted residents in affected regions in Canada outside of Quebec, while individuals and partners continue to give generously.

In addition to financial support, the Red Cross is supporting those impacted by floods by providing information and referrals to other services and organizations, as well as information about registration and financial support. If you have questions about Red Cross assistance, please call 1-800-863-6582

The Canadian Red Cross continues to work closely with municipal and provincial authorities throughout the province to help support people who have been affected by the flooding.

Financial assistance

The Canadian Red Cross is providing direct financial assistance to eligible households in Ontario affected by flooding in two phases:

1. If you have not yet registered with the Red Cross:

Initial funding from the Canadian Red Cross is being provided to approximately 1,600 households in Ontario affected by flooding, totaling close to $1 million. Eligible households affected by flooding will receive $600 in initial assistance from the Canadian Red Cross. Registration is required to receive this assistance.
If you have not registered with the Red Cross, you can still register by calling 1-800-863-6582.  Learn more here

2. If you have already registered and received your $600 in recovery assistance:

Red Cross is offering more funding to help individuals and families recover from the floods. This next stage in our recovery assistance could be used to cover costs that have not been covered by other funding sources, such as reconstruction and relocation, health needs, transportation needs, children’s needs and occupational needs.

Every registered household will be assessed on a case-by-case basis by a Red Cross representative, and assistance will be provided based on need, not loss. Funds will be provided by electronic transfer or another method to help people in need as quickly as possible.

If people have already registered with Red Cross, they will be contacted by a tele-caseworker to determine their eligibility for this additional assistance.

There are a number of criteria to determine how much additional financial assistance each registered household is eligible to receive. Amounts will vary, depending on each family’s unique situation.

Eligibility will be based on municipally assessed property values of flood-impacted residences. In Ontario, properties valued at a maximum of $500,000 and lower will be eligible. Properties higher than the maximum value do not qualify.

If your household meets the eligibility criteria based on property value, you may receive additional financial assistance based on criteria that assess vulnerability and need.

Show your support for the Canadian Red Cross' response efforts:

Canadians wishing to help are encouraged to make a financial donation to the Spring Floods Appeal online or by calling 1-800-418-1111.

With your donation, the Red Cross will work alongside those most affected and remain by their side to provide assistance as they recover from this disaster.

To learn more about the impact of your donation, read our One month donor report.
In-kind donations of food, clothing and other items, while well-intentioned, are not being accepted. Miscellaneous items may not always be exactly what the affected people require and would incur storage, processing and transportation costs. To learn more, please watch this video.

If you wish to get involved with the Red Cross:

Apply to become a volunteer. We will contact applicants depending on operational needs when needs arise in your community.