After an Emergency or Disaster

After a disaster, it is important to know what steps are involved for a family to begin the recovery process. Some general steps include:

  • If you cannot stay in your home due to fire damage, you will need to find temporary housing for your family and any pets. For help, contact your local government office.
  • In a disaster, families may become separated or loved ones outside the disaster area may be trying to reach you. If you are looking for a family member, contact your local Red Cross office.
  • Contact your insurance company to let them know what has happened. They will want to know a record of damage to your home and belongings and may request photos or video.
  • If you have been affected by a house fire, you may be eligible for government disaster financial assistance. Check with your local authorities for more information related to available assistance programs.

A Guide to Fire Recovery

Residential property fires account for 40 per cent of all fires in Canada. Fires usually occur without notice, and most often during the colder months of the year. This guide provides information on what to do  after you have experienced a fire in your home.

A Guide to Flood Recovery

Floods are the most frequent natural disaster in Canada. Happening at any time of the year, floods are most often caused by heavy rainfall or rapid snow melting. Often times, communities will know about a flood coming, so there is lots of time to prepare. This guide provides information on what to do if  a flood were to occur  in your home.

A Guide to Coping with Crisis

Every year, millions of people suffer as a result of human-caused or natural disasters. Any loss, human or material, results in a natural grieving process, both physical and psychological. This guide provides information on how to cope with these normal reactions to abnormal events.