Ottawa-Gatineau Tornadoes

The Canadian Red Cross is continuing to provide assistance for people who are in need of support after being impacted by the tornadoes in and around Ottawa and Gatineau on September 21, 2018.

The Red Cross is reaching out to those who have registered as being impacted by the tornadoes to assess their needs and eligibility for additional assistance on a case-by-case basis, to provide financial assistance based on need as families begin to recover or remain out of their homes.

Do you need support because of the tornadoes?

The Red Cross is here to provide help such as financial support, information and referrals to other services.

You might also be provided with funds to help cover unexpected costs.  

To be considered for the provision of assistance, households must be registered with the Red Cross.

  • Those who have already registered with the Red Cross do not need to contact Red Cross.
  • Households who have not yet registered with the Canadian Red Cross can still do so by calling 1-800-863-6582 (between 8 a.m. and 8 p.m.) or visiting one of the locations listed below.
For those who are uninsured, in need of assistance:
  • One registered household (of 1 to 3 people) 
    •    $600 by electronic transfer or prepaid card
  • One registered household (of 4 or more people) 
    •    $800 by electronic transfer or prepaid card

In Ontario
To register or if you have urgent needs for assistance, if you are insured:
One representative from your family is encouraged to visit one of the following centres:

Red Cross volunteers at these centres can provide information and assistance for necessities like shelter, food and clothing.

For those whose homes have been damaged or destroyed:
Separately from this lump-sum assistance, if your home has been damaged or destroyed and you are in need of assistance, you could receive additional financial help to cover unexpected costs such as insurance deductibles, replacement of household necessities, and temporary accommodations. This support is based on case-by-case assessments of unique needs and is intended to help alleviate the overall impact of this disaster.

In Québec
If you require assistance, please register with the Red Cross

Safety tips

After a tornado, it is important to take precautions, listen to and follow directions from local authorities, and check in on those around you. Read these tips on what to do during and after a tornado and a power outage.
How you can help  
Canadians wanting to provide support can help the people impacted by the tornadoes through making a financial donation to the Canadian Red Cross in one of the following  funds: The Red Cross is working to coordinate emergency relief efforts and get help to people in affected areas as quickly as possible. Money raised will be used to respond to the immediate and/or emerging needs of this disaster in and around the affected areas.
In-Kind Donations
In-kind donations of food, clothing and other items, while well-intentioned, are not being accepted. Miscellaneous items may not always be exactly what the affected people require and would incur storage, processing and transportation costs.

For information on in-kind donations in your region, we invite you to visit:
The City of Ottawa’s page
The City of Gatineau’s page

Volunteering at the Red Cross
The Red Cross is fortunate to already have a network of highly-trained volunteers who are ready to be mobilized to assist with emergency responses. However, the Canadian Red Cross is continuously recruiting volunteers to assist with disaster responses within Canada. Those interested in volunteering with the Red Cross are encouraged to search for future opportunities.