Red Cross B.C. Fires Support Centres

You can meet with a Red Cross case worker at the following Support Centre locations to verify your ID, pick up your payment card, or make an appointment for a one-on-one assessment.
 
You can also make an appointment, or ask any questions by contacting our call centre at 1-800-863-6582 Monday to Saturday from 7 a.m. to 7 p.m. PT. The call centre is closed Sundays and statutory holidays.
 

All Support Centres are closed on weekends and statutory holidays.

Williams Lake
Red Cross Support Centre at Boitanio Mall, 850 Oliver St.
Open Monday to Friday: 9 a.m. to 4 p.m. 

100 Mile House
Red Cross Support Centre at 475 Birch Ave., 2nd floor
Open Monday to Wednesday: 9 a.m. to 4 p.m.

Kamloops
Red Cross Support Centre at 300-150 Victoria St.
Open Monday to Friday: 10:00 a.m. to 3 p.m.

Kelowna
Red Cross Support Centre at 124 Adams Rd.
Open Tuesday & Friday: 10 a.m. to 3 p.m.

Cache Creek 
Red Cross Support Centre at 1270 Stage Rd.
Open Monday to Friday: 11 a.m. to 3 p.m.

Prince George
Red Cross Support Centre at 1399 6 Ave., 2nd floor
Open Monday to Friday: 8:30 a.m. to 4:30 p.m. 
 
If you need immediate help, please visit your nearest Support Centre or contact our call centre at 1-800-863-6582.  

For more information, please download our Guide to Fire Recovery.