Support for Impacted Residents


The Red Cross is committed to working with those impacted by the Alberta fires, for the months and years that are needed to rebuild. Moving forward, the Red Cross continues to meet with families and individuals whose homes were severely damaged or destroyed to see how they may need assistance along their road to recovery. Through confidential one-on-one assessments, the Red Cross supports impacted families and individuals with unmet needs through financial assistance and information and referrals to existing partners.

Have you been impacted by the fires and need further assistance?
Residents with unmet needs whose homes were severely damaged or destroyed due the Alberta fires are encouraged to book an appointment for a confidential personal assessment.

Please call 1-888-553-5505 to book your appointment. 
All appointments will take place at the Red Cross office at 10019B Franklin Avenue, Fort McMurray and last approximately 45 minutes.

Hours of operation:
10019B Franklin Avenue:
Monday – Tuesday: 9 a.m. - 4 p.m.
Wednesday: 10 a.m. - 4 p.m.
Thursday: 9 a.m. - 4 p.m

Friday: 9 a.m. - 12 p.m
Saturday and Sunday: closed

Please note: Our offices are closed from noon – 1 p.m. for lunch.