Canadian Red Cross
   

February 2009
Water Safety Info Facts

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Looking for where to get an Epi Pen trainer? Search no further

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Looking to replace your Red Cross binder? Here’s how.

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Teaching tip: Helping your students learn about poisons

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Ordering 101 – all you needed to know about ordering from the Contact Centre

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Canadian Red Cross celebrates our centennial year!

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Previous Info Fax Editions


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Looking for where to get an Epi Pen trainer? Search no further
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epipenHave you been searching for an Epi Pen trainer for your First Aid courses and found it, well a bit hard to find? To help you quickly locate Epi Pen trainers simply visit www.epipen.ca. Once you are at the home page click on the health care provider link and then on the HCP training kit. On this page you can select a free training kit, which includes Epi Pen trainers, to meet your needs. As Epi Pens are provided free from this site, the Red Cross will no longer be stocking Epi Pens in our warehouse. If you have any questions or concerns please call the Contact Centre.


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Looking to replace your Red Cross binder? Here’s how.
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binder

The Red Cross binders are handy for storing your teaching materials and extremely durable, but occasionally binders need replacing. If you would like a brand new binder simply call the Contact Centre to order a new one. Please note the cost of the binders has been increased to $8.00 based on a price increase from our suppliers.

 

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Teaching Tip: Helping your students learn about poisons
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teachingAssist your students remember the different types of poisons and what to do when they encounter them by following the activity below:

  1. Write or print out scenarios of possible poisonings on recipe cards. This could include poison ivy encounters, toddlers eating vitamin pills, carbon monoxide inhalation, cleaning liquids and bee stings to name a few examples.
  2. Have participants choose a card and ask them to review the scenario.
  3. sk participants to present to the rest of the group the way the poison enters the body, signs and symptoms and the treatment they would follow.
  4. The rest of the class may offer suggestions and experiences following the presentation.
  5. As the Instructor you are able to answer questions that the presenter could not answer or to reinforce any critical points.
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Canadian Red Cross celebrates our centennial year!
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centennialOn May 19, 1909, an act of Parliament paved the way for a Canadian Red Cross to serve Canadians.  Although the Red Cross was active in Canada prior to 1909, it operated as a branch of the British Red Cross.  For 100 years the Red Cross has been delivering humanitarian assistance and improving the lives of vulnerable people across our country and around the world.

To celebrate our centennial the Red Cross will be holding a variety of events and sharing stories of our past. If you have a story to tell or would like to get involved send an e-mail to centennial.celebration@redcross.ca.

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Ordering 101 – all you needed to know about ordering from the Contact Centre

importantLots of people enjoy a smooth and savoury coffee, but everyone enjoys an ordering process that is as easy as one, two, three! To ensure your orders with the Contact Centre are as efficient as possible, here is a quick refresher:

  1. Have your customer code ready before calling the Contact Centre to place an order. If you prefer e-mailing your orders be sure to include your customer number.

  2. Place your order in advance to account for shipping times. A regular order is shipped from the warehouse within 2 days of the order being placed, and will typically take 3 -5  business days to reach a major urban centre. Please note: If you are in a remote location your order will take longer to arrive. Rush orders placed before noon MST are shipped the same day; rush orders placed after 12:00 pm MST are shipped the following day. RUSH means expedited handling by the warehouse, not expedited shipping.

  3. There is a minimum shipping and handling fee of five dollars and a maximum of $30. A handy tip for shipping and handling costs is to place larger orders less frequently rather than ordering a small amount on a frequent basis.

  4. Once you receive your order be sure to check if it has been damaged in the shipping process prior to signing for the package. If the package/materials have been damaged, do not sign for them: they will be returned to us for replacement.

  5. Verify the contents of the order against the enclosed picking slip and notify the Contact Centre within three business days of receipt it to ensure we can provide a timely response to your needs.

If you have any questions on ordering, please call our Contact Centre at 1-888-307-7997.

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