Home Support Services

Transportation Service

The Transportation program helps seniors, and physically challenged individuals get to and from medical appointments and other engagements.

The Red Cross Transportation Service provides rides throughout Toronto for individuals who are unable to use public transportation due to limiting physical difficulties. Rides are provided for medical appointments, shopping and social events. Fees are based on distance traveled. Please note that our vehicles are not wheelchair accessible.

Scheduling Drives

Clients are advised to book rides in advance. We are not able to provide service on an emergency basis.
Cancellations received after 12:00 p.m. on the day before a scheduled ride and no-shows will be charged the regular one-way fee.
If a client has difficulty communicating over the phone, a family member or social worker can take responsibility for scheduling.
Certain eligibility criteria must be met.

Passenger Assistance

An escort must accompany anyone who:
• needs help entering a vehicle
• must be helped during appointments
• has a tendency to wander
• suffers from dementia
• is prone to seizures
• is receiving dialysis treatment
• is under 18 years of age
• or has any other similar condition

For more information or to book rides, please call (416) 236-3180. OR

Click here to apply online for any of our Home Support Services in the Toronto area.