Equipment Retrieval Clerk
Position Title: Equipment Retrieval Clerk
Volunteer Role: Service Delivery
Department and/or Program: Health Equipment Loan Program (HELP)
Location: #3, 3300, 14 Avenue
Time Commitment: Minimum commitment of 6 months. Flexible shifts (minimum 3 hours) available Monday – Saturday, morning and afternoon.
Purpose:
The Canadian Red Cross Health Equipment Loan Program (HELP) loans medical equipment to people in need on a short-term basis. The Equipment Retrieval Clerk will place calls to clients who have overdue HELP equipment or who need assistance with obtaining permanent/long-term equipment.
Reports to: HELP Coordinator
Duties & Responsibilities:
- Responds to telephone inquiries.
- Refers clients to appropriate agency for permanent/long-term equipment.
- Calls clients regarding equipment that is overdue.
- Mails out postcards to clients with overdue or coming due equipment.
- Enters information into database.
- Assists with all functions of Health Equipment Loan Program as required.
Skills & Qualifications:
Required Training and Development Opportunities:
- Training provided.
- Introduction to the Red Cross & Red Crescent movement (mandatory for all volunteers).
Work Environment/Working Conditions:
- Must enjoy working with people from varied backgrounds and have the ability to work both independently and in a team environment.
Probationary Period: 3 months
Applicants:
Contact Sidney Bichotte, HELP Coordinator, at sidney.bichotte@redcross.ca for more information or to apply.
