Data Entry Clerk Volunteer
Program HELP (Health Equipment Loan Program)
Position HELP – Data Entry Clerk
Description
The Canadian Red Cross HELP loans health equipment (with medical referral) to people in need. Computerized records keeping and communications are key components to operating a loan depot. Functioning as a frontline computer person, Data Entry volunteers enter client information and loan activity into the data base and on occasion run inventory or statistical reports when required.
Duties & Responsibilities:
- Data Entry Clerk
- Enters client information and loan activities into the computer
- Run reports
- Maintains inventory records
- Communicates with Team Leader and head office as needed
- Provides excellent customer service to clients, both in-person and over the phone
- Documents all necessary information related to the loaning and return of medical equipment
- Encourages, receives and secures donations in support of the program and/or other Red Cross appeals
- Understands and upholds the Red Cross Fundamental Principles and Mission Statement
- Works as part of a Red Cross team of staff and volunteers
- Complies with Red Cross HELP policies and procedures and is familiar with the equipment provided through this service
Duration: Ongoing; minimum of 6 month commitment
Time Commitment
- Morning and afternoon shifts, approx 3 – 4 hours
- Requested to commit to one shift per week
Location: Throughout the BC Southern Interior – see our depot locations
Qualifications
- Excellent customer service skills
- Comfortable with basic paperwork; legible printing/writing
- Has experience working with Windows and other programs, data entry experience would be beneficial, but not mandatory
- Must enjoy working with people from varied backgrounds and have the ability to work both independently and in a team environment
- Must be a minimum of 19 years of age
- Willing to submit to a Criminal Record Check
Training & Meetings
- “Introduction to the Movement” orientation to the Red Cross
- Equipment Overview & Customer Service
- Preventing Disease Transmission
- Equipment Cleaning
Benefits to Volunteer
- Opportunity to provide a much needed service to others in the community
- Experience working in a health care-related program
- Enhance computer skills
- Experience working as part of a team
Application & Interview Process
- Complete a Volunteer Application form with two references
- Submit a criminal record check
- A personal interview to explore how and where to best use skills and talents.
*All volunteer records are confidential.
Please download and complete the following forms:
- Volunteer Application Form (PDF, 593 KB)
- Volunteer Agreement Form (PDF, 16KB)
Contact: Marie McKiernan
Telephone: 1 800-661-3308 ext. 201
E-mail: bcsi@redcross.ca
* Please specify which location you are interested in volunteering at.
