Team Leader Volunteer
Program: HELP – Health Equipment Loan Program
Position: Team Leader Volunteer
Description
The Canadian Red Cross – HELP loans medical equipment (with medical referral) to people in need. The Team Leader has a key roll as a support person to the volunteers in the depot and as a communication link to HELP staff. The team leader ensures all aspects of the operation of the depot are performed and carried out with regards to Red Cross – HELP policies and procedures. It is not intended for the team leader to perform all of the duties required but to ensure volunteers are trained and comfortable with each aspect of the program and report to the team leader.
Duties & Responsibilities:
- Operation - responsible for the overall operation of the Community HELP depot (hours of operation, lending and receiving equipment, adherence to policies and procedures, record keeping, equipment maintenance, customer service, etc.)
- Volunteer Management - assist Regional Office in recruitment, training, supporting, scheduling, evaluating volunteers
- Provide Support to Team Volunteers who are responsible for:-
- Administration - banking, accounting, recording keeping, statistics, reports, etc
- Inventory Control - tracking equipment (lending, receiving, write-offs, maintenance records,)
- Customer Service & Data Entry – working with clients, lending/receiving equipment, equipment maintenance, record keeping
- Red Cross - be familiar with all programs and act as resource for the community
Duration: Ongoing; minimum of a two year commitment
Time Commitment: Time required is determined by the scope of the depot business and the duties assign to other volunteers. Expect a time requirement of 3 - 4 hours per week.
Locations: Throughout the BC Southern Interior – see our depot locations
Qualifications
- able to provide assistance in a non-bias manner
- leadership abilities and supervisory experience required
- enjoy working with people from varied backgrounds and ability to work independently and in a team environment
- Emergency First Aid certification is recommended
- good oral, written (legible) and listening skills
- flexible work and home environment - ability to respond to a client and volunteer request
- problem solving, organizational skills and clerical skills
- Computer skills an asset.
Other Requirements
- Successful completion of Criminal Record Check
Training & Meetings
- “Introduction to the Movement” orientation to the Red Cross
- HELP Orientation
- Preventing Disease Transmission
- Equipment Cleaning and Maintenance
- Once yearly Team Leader Meeting
- Staff supported self-study and orientation
Benefits to Volunteer
- Opportunity to provide a much needed service to others in the community
- Opportunity to utilize your experience and skills
- Gain experience and knowledge in a health-care related program
- Enhance problem-solving skills
- Gain leadership experience in working with a team of volunteers
Application & Interview Process
Please download and complete the following forms:
- Volunteer Application Form (PDF, 593 KB)
- Volunteer Agreement Form (PDF, 16KB)
Contact: Marie McKiernan
Telephone: 1 800-661-3308 ext.201
E-mail: bcsi@redcross.ca
