Safety & Wellbeing Manager (SWB)

Posted: August 11, 2017

Region: British Columbia

Safety & Wellbeing (SWB) Manager

BC Fire Operations

Status: Temporary Full-Time (1 year)     

Location: British Columbia


The Disaster Management Safety and Wellbeing (SWB) Manager, under the direction of the Director, Recovery Operation (BC Wildfires), and working with the Senior Manager, Safety and Wellbeing Program nationally, will work in collaboration with: national staff and volunteers; local health, social services and community agencies; and beneficiaries as part of a team within the mandate of the Canadian Red Cross. Placing affected communities at the centre and in partnership, CRC’s Safety and Wellbeing Program (SWB) aims to support community priorities through a community resiliency approach to enable recovery and address Disaster Risk Reduction (DRR) priorities. This includes addressing the immediate psychosocial needs of the fire affected population, including considerations for special populations and a focus on Indigenous Peoples, as well as building community capacity and resiliency to address longer-term recovery priorities.  Three core areas of work fall under the management of the SWB program, including: Psychosocial Programming for beneficiaries, personnel, and community engagement.

Key Responsibilities:

These are the duties and tasks applicable to the SWB Manager in a DM Recovery Operation. The incumbent is expected to carry out all areas of responsibility as listed below according to Minimum Standards (Child Protection Minimum Standards, IFRC Gender and Diversity Minimum Standards, IASC Guidelines on Mental Health and PSS, CRC Code of Conduct and CRC Child Protection Policy).


Specifically, this position will focus on:

  • Overall SWB program management, including evidence-based program planning, budget oversight, and monitoring/evaluation of program activities to ensure alignment with standards and objectives.

  • Working closely with community, ensure coordinated activities and strong working relationships with stakeholders, including partners, government, Indigenous leadership and community based organizations.

  • Provide leadership, and support to the SWB teams to undertake SWB activities for support fire evacuees and CRC personnel.

  • Advocating for client / beneficiary-centred approach in matters of mental health and psychosocial support, which recognizes issues of equity and cultural diversity;

  • To interact and if necessary advocate with the local authorities concerned in matters of mental health and psychosocial support.

  • Ensuring minimum standards on child protection, gender and diversity are met within all programs and services to beneficiaries

  • Supporting the implementation of beneficiary accountability processes and tools, including communication standards and complaints mechanisms;


Education and Experience:

Completion of a undergraduate degree in Social Work or similar field (e.g. public health, child & youth care, nursing, psychology) with a minimum 4 to 6 years of job-related work experience, or an equivalent combination of education and experience.


  • Experience in living or working in a cultural context other than their own

  • Experience leading teams, managing & supporting other staff and volunteers


Mandatory background checks:

  • This position requires a satisfactory Canadian criminal record reference check.

  • This position requires a satisfactory vulnerable sector check


Abilities and Skills:

  • Strong leadership and managerial skills

  • Ability to solve complex problems and provide innovative solutions

  • Superior interpersonal relations, communication, problem-solving, and time management skills

  • Demonstrates knowledge and respect of Indigenous culture and traditions, and cultural diversity.

  • Demonstrates ability to gather, integrate and interpret complex information.

  • Demonstrates ability to act as an educational resource for personnel, beneficiaries, community partners, including Indigenous leadership.

  • Demonstrates ability to act as a liaison to support communication between stakeholders

  • Demonstrated skills in diplomacy, cultural awareness and practical approach

  • Strong interpersonal and strategic relationship building, and conflict resolution skills

  • Strong writing skills, able to write timely and concise reports

  • Ability to adapt to changing circumstances in a fast-paced environment



The following are considered strong assets for this position:

  • Background in psychosocial work, nursing, social work, public health is considered a strong asset.

  • Training in Psychological First Aid, protection and violence prevention, and psychosocial support in emergencies

  • Knowledge and certification in crisis intervention, ASIST (Applied Suicide Intervention Skills Training), or similar preferred

  • Knowledge of clinical social work intervention.

  • Experience in working for the Red Cross/Red Crescent movement

  • Fluency in a second language is considered a strong asset.


Working Conditions:

The majority of the work is conducted in field. Difficult and demanding working conditions are expected including the following:



  • Due to the dynamic nature of the situation there may be issues of access and mobility;

  • Adaptable living conditions;

  • Stressful rapidly changing environment with limited information to make decisions.

  • Ability to respond during non-traditional hours (i.e. late night or weekends) and long hours of work in a demanding context

The Canadian Red Cross Society is an equal opportunity employer. While we appreciate all responses, only candidates under consideration will be contacted. 


To apply for this position, please click here.